Description

Disclaimer: Please note, if you are selected to have an interview with Thermacell, you will receive an email from our applicant tracking system Paylocity (reply-to-sender@mail.paylocity.com) or an email from a Thermacell.net domain. Be aware of phishing emails/text messages. Thermacell will never text or Skype you about your candidacy or personal confidential information. If you are unsure, please contact careers@thermacell.net. 

THE COMPANY 

Thermacell Repellents, Inc. (TRI) is a privately held company with a mission to liberate people who love the outdoors from the harmful effects of insects. Founded in 1999 and based outside of Boston in Bedford, Massachusetts, Thermacell makes the world’s leading spatial mosquito repellent and targeted tick control solutions. Dedicated to delivering the best consumer experience, we have an ever-expanding product line for both adventure and home use. We aim to change the way people repel insects, and through disruptive innovation, strong distribution across multiple retail channels, and a global footprint, our base of users is growing rapidly.

TRI currently employs 125 full time employees at our 4 locations Bedford Massachusetts (Corporate HQ), Buford Georgia (Manufacturing & Distribution), Hampton Florida (Science & Research Center).

Thermacell is committed to preserving a culture of diversity, inclusion, and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents represents a significant part of our culture and is the foundation for our accomplishments and impact. We strive to create a supportive community where we all can show up as our authentic selves and are confident and comfortable to be genuine with our teammates in our day-to-day work environment. We are proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, citizenship, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, marital status, genetic information, or any other characteristic protected by state, federal or local law. 

TRI CORE VALUES:

• Drive – An optimistic can-do spirit, a passion to delight our consumer, a belief in the importance of determination and the freedom to make a difference.
• Ownership – We are empowered to take accountability for our contributions and desire to do the highest quality work with responsible urgency to drive business results.
• Integrity – We will always do the right thing guided by truth and sincerity. We exercise constructive candor and have the willingness to challenge and be challenged in all interactions.
• Teamwork – The belief that we is greater than me, and with collective brainpower we are better together. We are a community of compassionate support and collective success. We win as one and play hard in celebration together.
• Evolution – We are committed to continuous improvement, always learning, growing, and adapting to constant change. We seek progress over perfection.

STATUS: Exempt

WORKING HOURS: Typically, between 9-5pm M-F (open to some flexibility just ask!) 

WORK LOCATION: Corporate Office - 32 Crosby Dr Bedford MA 01730 (4 Days a Week in office, 1 Remote, additional flexibility available on as needed basis)

POSITION PURPOSE: 

Thermacell is seeking a new member to our amazingly passionate and dynamic 4 person People Team who understands the difference between traditional Human Resources & People & Culture leadership (bonus points to cover letters that explain the why!). Reporting to the VP of People & Culture, this highly visible role will help plan & drive strategic people initiatives and help manage day-to-day human relations tasks for our employees in Bedford MA Corporate, and Beyond (Remote & International). 

We are looking for a strategic and empathetic partner who will act as a sounding board and thought leader, coach senior leaders, managers, and employees, and become a trusted advisor to the business as we scale.

Taking care of our people, ensuring they have what they need to be successful, and developing them to be their best selves is foundational to our company’s success. This role will offer the right candidate great exposure of end-to-end People Operations in a fast-growing mid-size company with a diverse workload and lots of opportunity to learn including our ever-expanding international footprint. 

What Success Looks Like: 

Success will look like a driven and empathetic person who assimilates to our culture quickly building relationships at every interaction, rapidly resolving employee and manager requests and issues, and executes People Team initiatives with the right balance of quality and speed. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Employee & Manager Relations

• Build and maintain strong and effective relationships with employees & functional leaders – develops ongoing meeting cadence.
• Serves as the point person for Bedford & Beyond employee relations. Manage and resolve complex employee relations issues; in collaboration with key stakeholders (handling requests, complaints, investigations etc.) escalating and reporting where necessary.
• Provide strategic HR business partnership in a coaching/advising capacity to senior leaders and people managers to impact engagement, productivity, development, and retention of talent.
• Seeks feedback on a regular basis to ensure HR partnership is evolving/improving at all times
• Supports managers with offboarding processes. Prepares employee documentation, and conducts exit interviews as needed.
• Supports managers with onboarding processes for new hires best way to integrate new hires and ensure they have what they need to be successful.
• Conducts & reviews 90 day surveys for new hires and partners with employee and manager for feedback and early resolution on any outages.
• Reports at least weekly to VP People & Culture on all employee relations issues status and tactics for resolution.
• Participate in internal resource groups, committees, and councils, support execution of related activations, events, and initiatives.

Compliance 

• Owns compliance strategy and end to end execution. Rigid where helpful, flexible where necessary.
• Provide HR Policy guidance and interpretation to people managers and employees; provide input on policy development.
• Maintain employee handbook and other policies ensuring legal compliance with all applicable federal, state, and local employment laws and regulations, as well as recommended best practices; reviews policies and practices as required to maintain compliance.
• Creates, documents, communicates on new policies and procedures where needed.
• Creates training program as needed for managers and employees to ensure adherence to company policies reviewing and refreshing on a regular basis.

Talent Management & Development

• Serves as Business Partner to leaders of people on recruitment process end to end.
• Collaborates with departmental managers as required to understand skills and competencies required for openings. Occasionally interviews for culture fit and facilitates hire of qualified job applicants for open positions.
• Supports managers with tools, templates & training in support of the end-to-end employee lifecycle.
• Manages & measures semi- annual performance review process.
• Manages & measures semi- annual development process. 
• Manages Rewards & Recognition Programs - including but not limited to roll out, submission, selection, and awards execution.
• Coaches & proactively trains leaders of people on all talent & development processes.
• Participates in identifying, implement, evaluation, and monitoring of training programs to ensure success and training objectives are met.
• Facilitate creation, maintenance, and reporting of succession plan data, including insights and gap analysis.
• Leads career pathing process with leaders of people.
• Assists VP with top grading and succession planning processes - consult to support assessment and evaluation of talent, analyze needs, and assist with action planning; support execution of resulting action plans to continuously develop internal talent bench.
• Partner with HR Generalist to upgrade the onboarding process with an eye on Employer Branding

Miscellaneous

• Maintains current knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Utilize data to derive insights on people trends to recommend, implement, and manage projects and programs.
• Deliver an annual People Team KPI deck for key stakeholders to ensure we are measuring what matters.
• Suggest process improvements and propose projects that will support continuous improvement of team’s operating procedures and service to staff.
• Partner across People Ops teammates to support and deploy programs throughout the organization.
• Perform other duties as assigned.

THE IDEAL CANDIDATE PROFILE

• Bright, personable, highly ethical, and thrives in a collaborate environment able to interface with all levels of the organization creating meaningful relationships.
• Self-Driven yet team oriented.
• Must be very organized and able to manage multiple, complex and competing priorities, working under pressure to meet deadlines.
• Ability to effectively communicate with internal teams and external business partners at all levels.
• Strong organizational and time management skills with ability to prioritize appropriately.
• Exceptional service minded individual with exceptional interpersonal skills.
• High emotional intelligence and empathy.
• Strong attention to detail and accuracy while working at a fast pace.
• An eye towards continuous improvement with basic change management skills.
• Unquenchable thirst for learning.
• Highly resourceful problem solver. Ability to get things done, where resources are constrained, and a hands-on approach is needed.
• Even keeled (stays calm through chaos).
• Relentless work ethic.
• Able to critically think, navigate within ambiguous situations, and make decisions with high levels of autonomy.
• Proven ability to drive change management in a rapidly scaling environment.

COMPENSATION

Compensation for this position will include a competitive base salary and an annual incentive bonus program-details proved separately. Benefits for this position will consist of vacation benefits at a competitive level & 10 paid company holidays. Additionally, a company shut-down period is offered for one week between Christmas and New Year’s Day. 

We are proud to offer a competitive & valuable benefits package that enables you to protect your health, your family, and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums; Thermacell also pays for the first half of your medical deductible through our Health Reimbursement Account. Long & Short-term Disability & Group Term Life insurance (one-time base salary plus bonus up to max) is also available at no cost to you. Forty hours of sick time is also available on your first day of employment. 

Additionally, you will have access to a variety of additional benefits such as vision, supplemental life, critical illness, Medical FSA, Dependent Care FSA, accident, SecureSave savings account, EAP, product benefit, wellness benefit, and pet insurance for your furry family members! You can find all the details and additional discounts in our benefits guide. 

You may start contributing to our 401k after completing 30 days of service (enrolling on the first of the following month). You will be eligible for the employer match up to 4% (base salary overtime wages - subject to the IRS legal limit) after completing one year of service.

WHY WORK HERE? 

Fun and casual environment. Disruptive fast-growth company. Thermacell is a consumer products company with a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell provides zone mosquito protection that keeps mosquitoes up to 15 ft away, stopping them before they can bother or bite you. Thermacell zone repellent technology eliminates the need for messy lotions or sprays, so you and your family are free to enjoy the outdoors, without worrying about mosquitoes or the harm they may cause. 

Awards given to Thermacell include: Popular Mechanics - Grand Award Winner - Recreation - Best of What's New 2018 New York Times Wirecutter - The Best Mosquito Control Gear for Your Patio or Yard Outside Magazine - Best Car Camping Gear 2018 Backpacker Magazine - Best Backpacking Accessory 2019 Field & Stream “Best of the Best” Award - Good Housekeeping Research Institute #1 Tabletop Mosquito Repellent – LIV Smart Mosquito Repellent System - CES TWICE Awards 2022-2021 - Canadian Tire Digital Excellence Award – CES New Tech Award – IDEA Good Design Award – Good Housekeeping Home Products Award - This Old House Editor’s Choice – Time Magazine Best Inventions 2022

Thermacell products can be found at fine retailers throughout North America, Europe, Australia and in over 30 countries around the world. Examples of our retail partners include Bauhaus, OBI, ICA, Bunnings, Coop, Walmart, Amazon, REI, Bass Pro Shops, Home Depot, Lowe's, Canadian Tire, Dick's Sporting Goods, Academy Sports, Target Stores, CVS, Costco, Sam's Club and Bed Bath & Beyond.

Requirements

SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED

• Bachelor’s Degree in Human Relations, related field or equivalent relevant work experience.
• 7 yrs. of Total HR Experience, at least 5 yrs. of experience as an HRBP/Generalist advising leaders on talent and employment situations in at least a mid-size company.
• HR Certification such as SHRM Certified Professional (SHRM-CP or SHRM-SCP).
• Proven experience in coaching, counseling, and negotiation with tact.
• Demonstrated experience in coaching leaders up to Director level to build world class teams.
• Thorough knowledge of employment-related laws and regulations. International a plus!
• Strong project management skills, managing multiple initiatives and priorities simultaneously.
• Excellent communication and presentation skills, effectively conveying complex information.
• Exceptional analytical and problem-solving abilities, using data to drive talent management decisions.
• Excellent written and verbal communication skills.
• Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion.
• Spanish speaking a plus.
• Proficient with HRIS Experience (Paylocity a plus).
• Proficient in Microsoft Office Suite.