17 Customer Service Representative Jobs in Tolleson, AZ
The Wood Veneer Hub Limited Inc is Hiring a Customer Service Representative Near Tolleson, AZ
About us
WVH is an industry leader in premium wall paneling. We are professional, agile, and customer-centric company on the rise.
Our work environment includes:
- Relaxed atmosphere
- On-the-job training
- Casual work attire
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a call center Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Conduct outbound calls to follow up with customers and upsell additional products or services
- Maintain customer records and update information as needed
- Collaborate with other departments to resolve customer inquiries or escalate complex issues
- Handle customer complaints in a professional and empathetic manner
- Ensure customer satisfaction by providing personalized and efficient service
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills in English (additional language skills such as Spanish are a plus)
- Strong problem-solving abilities and the ability to analyze customer needs
- Proficient in using computer systems and navigating multiple software applications simultaneously
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong phone etiquette and active listening skills
- Ability to work well independently as well as part of a team
- Basic math skills are essential for this position as you will deal with measurements
- Experience in fast growing start ups facing constant change is preferred
If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- On-the-job training
- Paid time off
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Job Summary
Full Time
$37k-46k (estimate)
03/22/2024
07/18/2024
The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Written Communication, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
