Requisition No: 826550

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT I - 64802079

Pay Plan: Temp

Position Number: 64802079

Salary: $15 per hour

Posting Closing Date: 04/23/2024

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OPEN COMPETITIVE

Your Specific Responsibilities:

This position provides advanced administrative support to the Bureau of WIC Program Services. This position requires a high degree of initiative, independence, judgment, accuracy and understanding of office administration and general administrative principles.

The Bureau has a need for increased clerical support particularly to assist in drafting travel authorization and reimbursements. Assisting with answering the bureau’s centralized telephone system and appropriately routing callers to bureau staff or responding to requests for information by the caller. Additional duties would include assisting with a variety of clerical functions in various units, such as processing incoming correspondence, maintaining office manuals, responding to email assignments, and communicating with WIC staff on updates and announcements.

Required Knowledge, Skills, and Abilities:

Knowledge of administrative and clerical procedures and systems; standard business formats and styles for letters and business forms; methods of data collection and analysis; problem solving techniques; principles of correct spelling, grammar and punctuation; principles and techniques of effective communication; and basic WIC program policies and procedures.

Skill in the use of microcomputers and standard software programs including word processing and basic spreadsheet applications.

Ability to: perform basic arithmetical calculations; prepare correspondence and administrative reports; organize files and other records; operate general office equipment; handle telephone calls in a courteous and effective manner; understand and apply rules, regulations, policies and procedures; think critically; collect, compile, and analyze data for reports and administrative decisions; organize data into logical format for presentations, reports, documents and other written and audiovisual materials; review data and work for accuracy and completeness; solve problems; plan, organize, prioritize and coordinate work assignments to ensure timely completion of quality, accurate work products; communicate effectively verbally and in writing; establish and maintain effective working relationships with others and work independently.

Qualifications:

Prefer incumbent to be fluent in written and spoken Spanish and English and able to translate English to Spanish and Spanish to English due to the high volume of Spanish language calls received by the Bureau. Experience with Microsoft Word and Excel preferred. Two years or more of administrative support experience preferred.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.