Job Description

The Salvation Army Mission Statement :

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible.

Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective :

As the receptionist caring coordinator, you will assist in setting the tone of The Salvation Army by greeting all Salvation Army guests with kindness and warmth, ensuring the mission of The Salvation Army is met through day to day life.

What You Will Do :

Business and Property

• Greet all Salvation Army guests with warmth and empathy and ensure quality care for all TSA guests.
• Ensure that all TSA guests are equipped with the information they need to receive services from The Salvation Army; provide thorough education and information about TSA services and provide referrals to other non-profits as necessary.
• Stay current and aware of all Salvation Army programming and be able to direct clients to in house services as needed and / or desires.
• Answer all SA calls and re-route to appropriate office and providing client resources if need is not provided by TSA.
• Ensure that admin narthex is neat and orderly.
• Manage all office mail, including opening, sorting, and directing to appropriate employees.
• Take staff meeting minutes when needed; manage distribution of minutes of meetings including advisory board, corps council, staff meetings and other committee meeting minutes.
• Maintain office supply inventory and place orders when necessary
• Ensure that all staff files are up to date according to TSA policies and procedures.
• Coordinate and assist with special projects or special events assigned by Corps Officer.
• Other duties as assigned by Corps Officers

Minimum Qualifications : The requirements listed below are representative of the minimal education, experience, skills, and / or abilities required for this position.

Education : High School Diploma or equivalent

Background Checks : Position requires a background check to be completed. Findings will disqualify an individual for this position

Experience : two years of administration experience preferred

Certifications :

• Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment.
• Must complete Caseworker Certification program with 120 day of employment.

Skills / Abilities :

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems
• Kind, empathetic and compassionate
• Detailed oriented and organized
• Must complete Caseworker Certification program with 120 day of employment.

Supervisory Responsibility : No supervisory responsibilities

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.

Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling and pushing of materials up to 25 pounds
• May require bending, squatting, walking
• May require standing for extended periods

Travel : No travel required

Working Conditions : Work is performed in an office environment; and may require some weekend and evening work, if necessary.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Indiana Division

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Additional Information

• Work with a great team doing good for people in need
• Voluntary Life Insurance
• Company-paid Pension Fund
• Will accrue Sick and Vacation time

Last updated : 2024-05-14