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D&F Plumbing, Heating and Cooling
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$37k-46k (estimate)
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Test Equipment Distributors LLC
vancouver, WA | Full Time
$39k-49k (estimate)
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The Management Group LLC
Vancouver, WA | Full Time
$65k-84k (estimate)
3 Weeks Ago
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Vancouver, WA | Part Time
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D&F Plumbing
Vancouver, WA | Full Time
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Prometric
Vancouver, WA | Full Time
$35k-44k (estimate)
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Lil' Kickers of Vancouver
Vancouver, WA | Part Time
$39k-49k (estimate)
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Amacon
Vancouver, WA | Full Time
$57k-75k (estimate)
2 Months Ago
Cyber Acoustics
Vancouver, WA | Part Time
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Dick Hannah Vancouver Auto Body Shop
Vancouver, WA | Full Time
$45k-58k (estimate)
3 Weeks Ago
Customer Care Representative
$65k-84k (estimate)
Full Time | Accommodations 3 Weeks Ago
Save

The Management Group LLC is Hiring a Customer Care Representative Near Vancouver, WA

Title: Customer Care Representative

Location: Vancouver, WA

Salary: $18-20/hr

Schedule: Tuesday through Friday, 8:25am to 5:30pm, Saturdays 8:55am to 4:00pm

Are you ready to be the friendly voice and welcoming face of our dynamic team? Do you thrive in a fast-paced environment, excel at multitasking, and pride yourself on delivering exceptional service? Then we want to hear from you!

As a Customer Care Representative, you will be at the heart of our operations, managing a multi-line telephone system and handling a high volume of incoming calls with professionalism and efficiency. Your primary goal will be to ensure every caller receives outstanding service, directing them to the appropriate personnel, department, or division with courtesy and accuracy.

Essential Duties and Responsibilities:

  • Assist and collaborate with our Relocation Manager to streamline operations and enhance customer satisfaction.
  • Provide top-notch customer service by greeting callers warmly and guiding them to their desired destination.
  • Listen attentively to callers, anticipate their needs, and prioritize customer satisfaction at every turn.
  • Manage messages effectively, ensuring prompt delivery to the right recipients.
  • Offer basic rental information to prospective tenants and route inquiries to the appropriate team members.
  • Keep our office running smoothly by operating various office equipment and managing the company's general email account.
  • Maintain and update essential documents and forms, including our Relocation Policy and Procedure Manual.
  • Provide administrative support to our Relocation Leasing Consultants and other team members as needed.
  • Uphold our professional standards by maintaining a clean and welcoming reception area.
  • Foster positive relationships with clients, customers, and colleagues through respectful and helpful interactions.

What’s In It For You?

  • Exceptional training and career development, ensuring you have the necessary skills to take you exactly where you want to go.
  • Competitive salary plus a generous benefits package with two different medical plan options, as well as vision and dental group plans.
  • Paid vacation, sick leave, and holidays.
  • 401(k), educational assistance and so much more!

Click APPLY to learn all the ways you can accelerate your career by joining the TMG Family of Companies.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$65k-84k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

06/20/2024

WEBSITE

ssmngtinc.com

HEADQUARTERS

WILMINGTON, OH

SIZE

100 - 200

FOUNDED

1971

CEO

BRYAN POWELL

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Show more

The Management Group LLC
Full Time
$42k-50k (estimate)
Just Posted
The Management Group LLC
Full Time
$32k-40k (estimate)
3 Days Ago

The job skills required for Customer Care Representative include Customer Service, Customer Care, Customer Satisfaction, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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