Department: Enterprise Project Management Office, Office of the CIO

SUMMARY

Manage multiple projects through the Project Management Office’s (PMO) evaluation and implementation processes. Partner with Sponsors to define projects and communicate desired business outcomes / success criteria to all stakeholders. Responsible for overall project planning, execution, coordination, control, and completion. Proactively monitor project baselines, providing advance notification and management of deviations/risks as they emerge. Help continuously adapt and evolve the PMO’s methodology.

LEVELS

This position is graded in three levels. Each level is defined by the amount of responsibility that can be exercised consistently with minimal/no supervision, and years of experience (see chart and descriptions below).

• Level-1: Manages multiple small projects with no supervision. Medium project(s) are managed with coaching/supervision. 
• Level-2: Manages multiple small and medium projects with no supervision. Large projects are managed with some coaching/supervision.
• Level-3: Manages medium projects and some large projects with independence. Some large projects are managed with coaching/supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Work with key stakeholders to clarify and define project opportunities. Facilitate “business level” discussions with Sponsors to:
   • understand business needs, clarify goals, and agree on the desired end state;
   • challenge/expand their thinking to ensure a consistent strategy and good business results; and,
   • become their trusted partner and “implementation agent.”
2. Develop project plans in consultation with key internal stakeholders and external vendors/contractors. Particular emphasis is placed upon defining:
   1. Business Justification (goal, statement of need)
   2. Scope (completion criteria, success criteria)
   3. Constraints (assumptions, issues, risks)
   4. Requirements (essential elements of the solution)
   5. Approach (application of PMO methodology)
   6. Deliverables (defining work -- WBS, decomposition, etc.)
   7. Team roles and stakeholder management (responsibilities, assignments)
   8. Scheduling (estimating, critical path, compression)
   9. Budgeting (estimation, degrees of precision, contingency)
3. Manage project implementation and delivery
   • Monitor“actual vs. baseline” information including financial & scheduling data.
   • Provide regular status reports on progress, issues, and spendings to the PMO, Sponsorship, and all key stakeholders.
   • Continually monitor project scope and constraints.
4. Provide robust oversight of and partnership with vendor project managers. This may include:
   • Serving as primary project manager, or a partnership role, to ensure successful project delivery and that TFCCS interests are protected.
   • Being either a scrum master and/or a project manager using a hybrid approach to bring together TFCCS and vendor approaches to project management (e.g. a CSPS scrum team with a vendor using Kanban).
   • Rigorous oversight of scope, time, and cost constraints.
5. Work to improve OCIO’s ability to deliver client value “department-wide”
   • Participate in regular project “lessons learned” & “benefit review exercises. Test new ideas and incorporate best practices into PMO’s project methodology.
   • Collaborate with others interested in Project Management across the organization to help grow a shared “project culture” and practice.
   • Ensure project outcomes are sustainable by working closely with operational staff to provide transparency into projects and support artifacts (documentation, training, etc.).
   • Coordinate with Vendor Management staff to develop deeper and more successful vendor relationships over time.
   • Work with Security staff to support audit & control activities.

STAFF MANAGEMENT AND JOB CONTACTS

Reporting Relationships

Supervisor: Manager, Enterprise Portfolio & Project Management Office

Supervises: None 

Regular Contacts

This position has regular contact with senior management, department line managers, business analysts, external vendors, and a range of “IT” roles (database administrators, system and network administrators, service desk, architects, developers, quality assurance, etc.).

JOB REQUIREMENTS

Education/Experience

A Bachelor’s degree is required. PMP certification, or progress towards a PMP certification, is required for level I. Level II should have at least five years of experience delivering technical projects within a formal “lifecycle methodology”. Level III should have 7 or more years of proven experience with medium to large projects within a formal “lifecycle methodology”.

Knowledge/Skills

The incumbent should have outstanding communication, facilitation, project planning and general management skills. The incumbent must have the ability to provide technical coordination of development and/or implementation projects in area of expertise. This individual should have knowledge of planning, budgeting, cost estimating, contracting, and fiscal management principles and procedures.

Technology Skills

Intermediate “business productivity” software experience (word processing, spreadsheet, presentation) skills required for Level I and Expert skills are required for Level II-- emphasis on versioning and collaboration features. Experience in diagramming (i.e. Visio) and scheduling (i.e. Gantt charts, network diagrams) software required. Google docs, spreadsheets, and presentations; project planning tools such as ProjectLibre or Smartsheet; collaboration software such as GoToMeeting or Zoom; general understanding of the main information systems and applications used by the Church (Salesforce, Intacct, Ceridian, and so forth), ,

Work Environment

This position regularly works in an office environment.

Engagement with Christian Science

Membership in The Mother Church preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.