Office Manager

Who We Are

CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAMteam. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

DREAMteam(how we refer to all of us)

You’re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You’re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You’re an extension of our Human Resources team.

The Office Manager role involves being the first point of contact for the company, welcoming employees, and guests, and managing general office operations. Additionally, this role is responsible for fostering a positive work environment to enhance organizational effectiveness andcommunication. This role will oversee daily office functions while managing vendor relationships to maintain a productive work environment for all employees. You play a vital part in supporting the HR team and maintaining seamless operations within the department. You handle both HR projects and office management duties, contributing to the overall efficiency of the organization.

What You’ll be Doing

Front Office

• Answer the phone in a timely manner and direct calls to the correct offices
• Greet clients as soon as they arrive and connect them with the appropriate party
• Take and relay messages
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Maintains security by following procedures; monitoring visitors’ logbook; issuing visitor badges.
• This position requires you to be onsite in the Duluth office from Monday-Friday.

Administrative

• Manage day to day office operations for the Duluth, Ga. and Ithaca, NY offices. Manage office budgets and expenses, including tracking expenditures and processing invoices ensuring we are staying within budget guidelines.

• Address employees’ questions regarding office management issues for Duluth, Ga and Ithaca, NY offices (stationery, facilities questions, etc.) utilizing creative problem solving as needed. Own and manage relationship with facility management vendors, serve as point person for building maintenance issues. Schedule repairs as needed.

• Partner with Talent Acquisition and HRBP’s to ensure a smooth onboarding process for new employees, including but not limited to setting up workstations, coordinating orientation sessions.

• Oversee Concur travel platform for company personnel.

• Manage HR programs pertaining to onboarding, recognition, HR SharePoint Content Management, and communications.

• Coordinate meetings, events and training including scheduling, room setup, catering, order office supplies, office equipment, employee recognition awards and new hire packages. Plan corporate events - in-house or off-site activities, like parties, celebrations, in-house employee birthday celebrations.

• Provide administrative support to the HR team; assist with special projects.

• Maintain a safe and secure working environment by implementing various safety measures and protocols.

What You’ll Bring to the Table

• You are reliable, friendly, and a helping hand
• Exceptional customer service skills and professional phone manner
• Personable and professional at all times, due to the high level of interaction with visitors
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain confidentiality on the job
• Attention to detail and problem-solving skills
• Ability to deliver effective results, meet tight deadlines and targets
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to make improvements and create efficiencies.
• Proven office management, administrative or assistant experience
• Proficiency in Office365(Outlook, PowerPoint, Excel and Word).
• Business Acumen to understand how the HR and Office Management functions fit into the organization’s strategic plans.
• High School degree/Associate degree, additional qualification as an Administrative Assistant desired
• 2-3 years of relevant experience preferred

Who You’ll Work With

This position will work closely with the Human Resources team and have heavy interaction with the DREAMteam, visitors and vendors.

Why be a part of the DREAMteam (DREAMperks)

Stay Healthy

• Eligible team members have access to a robust health insurance plan on their first day of employment.
• To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year.
• Access to an Employee Assistance Program

Enjoy Time-Off

Eligible team members are granted with the following paid time off annually:

• Vacation: 15 vacation days; pro-rated during the first year
• Holidays: 11 paid holidays each year
• Sick Time: 5 sick days; pro-rated during the first year
• Personal days: 3 personal days; pro-rated during the first year

Plan for the Future

• Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Make an Impact

• DREAMcares (The Company’s outreach initiative to support our extended community)

Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization.