Description

At Tax Relief Helpers, we are your #1 team of tax experts, with over 75 years of collective experience. Our mission is to alleviate the stress caused by tax issues, and our values of efficiency, persistence, compassion, trustworthiness, and transparency guide us every day. We offer comprehensive tax resolution services for individuals and businesses, including negotiation, settlement, penalty and interest relief, and audit defense. Our unique TRH Insider Advantage gives us a competitive edge in resolving your tax problems swiftly. Join our dedicated team and be part of a company that helps clients regain their financial peace of mind.

Position Summary:

As an Inside Sales Representative at Tax Relief Helpers, you will play a crucial role in helping individuals and businesses resolve their tax issues. We are seeking individuals with some sales experience who can excel in a phone-based sales environment.

Key Responsibilities:

• Client Consultation: Engage with potential clients via phone to understand their tax issues, providing them with a clear understanding of our services and how we can assist them. *No cold-calling* prospects. We ensure warm leads only.
• Needs Assessment: Conduct thorough assessments of clients' tax situations to identify their specific needs and determine the most appropriate tax resolution services.
• Solution Presentation: Articulate the benefits of Tax Relief Helpers' services, tailored to the client's needs, to effectively close sales and help clients regain financial peace of mind.
• Compliance and Documentation: Ensure accurate and complete documentation of client interactions and transactions, adhering to all regulatory and compliance requirements.
• Sales Growth: Work towards meeting and exceeding sales targets while maintaining a high level of professionalism and integrity.
• Continuous Learning: Stay updated on industry trends, tax regulations, and our services to provide clients with accurate and up-to-date information.
• Team Collaboration: Collaborate with colleagues and sales managers to share best practices, strategies, and insights to optimize sales performance.
• Client Advocacy: Serve as an advocate for clients throughout the sales process, ensuring their needs are met and they receive the assistance they require.

Qualifications

• High School diploma or equivalent education is required.
• Some prior sales experience is preferred, especially in a phone-based sales environment.

Knowledge, Skills, & Abilities:

• Excellent verbal communication skills with a clear and persuasive phone presence.
• Strong interpersonal skills to build rapport and trust with potential clients.
• A customer-focused mindset with the ability to actively listen and understand clients' needs.
• Basic computer skills, including proficiency with Microsoft Office and CRM software.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Adaptability to learn and stay updated on tax regulations and our services.
• Strong time-management and organizational skills to manage leads and follow-ups effectively.
• Ability to work independently and as part of a team, sharing insights and best practices.
• Ethical and professional conduct with a commitment to maintaining client confidentiality and compliance with regulations.
• Resilience and a positive attitude to handle objections and rejection positively.
• Willingness to embrace continuous learning and training opportunities to enhance sales skills.

Join Tax Relief Helpers and contribute to our mission of providing financial relief and peace of mind to individuals and businesses facing tax challenges. Your role as an Inside Sales Representative is essential in helping clients navigate their tax issues and find the solutions they need to achieve financial stability.