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SHIFT: MONDAY - FRIDAY, 11:30a.m. - 8:00p.m.
JOB TYPE: Full-time
GENERAL SUMMARY:
Performs a wide variety of customer service duties, serving as TARC’s central call center, including responding to a variety of telephone inquiries from those seeking information regarding bus schedules, trip planning, and paratransit services; promotes favorable relationships through an attitude of interest and concern with each caller. This position will support a safety and customer service culture through programs, procedures, and other related work to achieve TARC’s mission and strategic outcomes. The position is responsible for meeting or exceeding all TARC policies and procedures with strict adherence to all local, state, and federal regulations; and performing related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
MINIMUM EDUCATION AND EXPERIENCE:
KNOWLEDGE, SKILLS, AND ABILITIES:
WORKING CONDITIONS:
Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; must be able to see, hear and speak; and sit at a desk for long periods of time. Work may require some level of mobility including lifting or moving materials. Incumbents may interact with upset staff and/or members of the public in interpreting and enforcing departmental policies and procedures.
This position requires a pre-employment screening.
AMERICANS WITH DISABILITIES ACT (ADA) COMPLIANCE:
Reasonable accommodations may be made for those who are not able to perform the essential duties of the job.
SAFETY SENSITIVE POSITION: No
Posting Closes: 01/24/2024
Full Time
Elementary & Secondary Education
$32k-40k (estimate)
01/06/2024
05/11/2024
tarcinc.org
TOPEKA, KS
25 - 50
1954
Private
EILEEN DORAN
<$5M
Elementary & Secondary Education
The job skills required for CUSTOMER SERVICE REPRESENTATIVE - FULL TIME include Customer Service, Call Center, Customer Satisfaction, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REPRESENTATIVE - FULL TIME. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REPRESENTATIVE - FULL TIME. Select any job title you are interested in and start to search job requirements.
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