246 Customer Service Representative Jobs in Louisville, KY
Multi-Color Corporation MCC is Hiring a Customer Service Representative Near Louisville, KY
- Compensation: $50,000 - $60,0000 annualy
- Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
- Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
- Provide World-Class Customer Service
- Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
- Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
- Investigates the customer's issues and seeks information about the real underlying needs of the customer beyond those initially expressed.
- Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
- Committed to expanding their knowledge of MCC's products, services and solutions.
- Work collaboratively within the plant
- Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a "good team player" by assisting other people within the plant when needed.
- Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
- Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators.
- Accuracy of orders and releases entered
- Volume of orders and releases entered
- Timeliness of orders and releases entered
- A four year college degree; or two to four years related experience and/or training; or equivalent combination of education and experience
- Knowledge of Business Operating Systems; Internet software, Microsoft Word and Excel.
- The employee must occasionally, bend, stoop, lift and/or move up to 35 pounds.
Job Summary
Full Time
$34k-43k (estimate)
05/07/2023
05/24/2024
The job skills required for Customer Service Representative include Customer Service, Life Insurance, Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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