80 Front Office Manager Jobs in Orleans, LA
Tandem Hospitality Group is Hiring a Front Office Manager Near Orleans, LA
The Front Office Manager’s primary role is to ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front Desk team and providing support for all operations. The individual will be well versed in Front Office operations to assist the Agents with guest concerns and overall guest service. The Front Office Manager will also act as a Manager on Duty during some of their shifts.
JOB RESPONSIBILITIES:
- Responsible for the adherence and enforcement of all Hotel policies and procedures
- Responsible for maintaining the highest levels of professionalism and decorum amongst all the staff
- Monitor inventory control and ordering procedures for Front Office and guest supplies
- Oversee Front Desk Agent scheduling and requests
- Perform coaching and counseling of all Front Desk Agents, Night Auditors and PBX operators as needed to enforce standards
- Creates a comprehensive training program instilling a culture of service and follow through
- Acts as a liaison between the Front Office and the Reservations/Sales team
- Is intimately involved in troubleshooting and drilling down to determine and eliminate guest issues
- Handle any guest complaint or issue in a professional manner
- Complete a daily MOD Report to communicate guest opportunities and other information
- Assist the Front Desk with all aspects of operations including check-in and check-out process
- Review all potential safety and security issues and implement corrective action steps
- Responsible for knowing all emergency procedures
- Conduct walk-throughs of the property at a minimum of twice per day
- Coach associates how to resolve and de-escalate conflicts
- Assists in welcoming and escorting VIP’s and other guests
- Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothly
- 3 years’ experience as a Guest Service Agent, Supervisor or Manager
- Management experience required
- Front Office Accounting experience
- Proficiency in Microsoft applications is required
- Verifiable record improving guest service and satisfaction
- Ability to work a flexible schedule and be able to work weekends and holidays
Job Summary
Full Time
$43k-62k (estimate)
02/07/2024
05/03/2024
tandemhospitality.com
<25
The job skills required for Front Office Manager include Front Office, Guest Service, Leadership, Scheduling, Front Office Operations, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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