Overview: The Front Desk will be a hard-working professional able to undertake various office support tasks and work diligently in a fast paced setting while maintaining a high degree of attention to detail. The Front Desk is responsible for performing various administrative functions involved with helping the organization with daily operations.

Qualifications:

● High School Diploma or GED Certificate

● Two (2) years of experience in a medical or behavioral health office environment

● Two (2) years of experience in working with people who have disabilities and/or people who are elderly

● Resident of Louisiana

● Current Driver’s License

● Criminal Background Check Clearance

● Three valid references (employment is preference; personal will be considered)

● Working knowledge of basic office procedures and equipment

● Strong organizational skills

● Excellent written and verbal communication skills

● Ability to multitask and work in a fast paced environment while demonstrating time management skills

Essential Functions and Capabilities:

● Proven experience as an office assistant or in another relevant administrative role.

● Lead by example, have a positive attitude, and be a role model for emulating the philosophy of Loving Hearts of La.

● This is a full time position. Be available in person or by telecommunication at all times to ensure a continuous service delivery.

● Demonstrate accountability, dependability, and ethics in the job role and with the team.

● Maintain strict confidentiality; adheres to all HIPPA guidelines and regulations.

● Abide by all agency policies and procedures.

● Maintain a professional appearance; follow the organization’s dress code standards.

● Provide administrative duties and support. Including but not limited:

● Answering/ transferring phone calls

●Taking messages

●Assisting with front door

●Filing duties

●Data entry, collection, and production

●Ensure necessary office supplies are available

●Deliver best in class client and team support with the highest level of respect.

● Maintain cleanliness of the office.

● Provide assistance and support to associates in ways that optimize procedures within the organization.

● Resolve office-related malfunctions and respond to requests or issues timely and accordingly.

● Communicate effectively with co-workers, clients, vendors, families, support coordinators, program offices, the

community, regulatory agencies and other providers of service, and members of upper management.

● Occasional travel to mandatory meetings and training sessions, which may include overnight travel.

● Other duties as assigned

Physical Requirements and Work Environment:

● Occasional lifting up to 25 lbs

● Continuous grasping and repetitive movement with fingers, hands, wrists, and arms

● Continuous reaching, alternating between shoulder level and above-shoulder-level height

● Frequent twisting and bending

● Occasional pushing and pulling

● Occasional climbing of ladder/step stool

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Expected hours: 39 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Application Question(s):

• Are you able to work 9 AM - 5 PM Monday - Thursday and 9 AM - 4 PM on Friday?

Education:

• Associate (Preferred)

Experience:

• Office management: 3 years (Preferred)

Work Location: In person