• Meet and greet the public, residents and employees cheerfully & professionally at all times.
• Answer multi-line telephonic system, transfer calls and take messages as needed.
• Utilize computerized systems to monitor email requests, security cameras, resident call center & emergency alarm functions. Immediately report problems and alerts to appropriate staff.
• Use computer (Microsoft Word, Excel, Outlook, Access, etc.) to compose & edit written documents and correspondence, document daily reports, report problems and work orders, reserve rooms for facility functions and a variety of other clerical support services.
• Assist staff in providing and coordinating services to residents, families and guests.
• Organize office functions and flow of communication, use problem solving skills to discern best course of action.
• Duplicate & distribute information.
• Maintain office supplies and identify needed supplies to supervisor.
• Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
• Conduct tours in the absence of the Executive Director or Marketing Director.
• Sort and distribute mail and correspondence to individual mailboxes.
• Maintain professional dress and composure at all times. Maintain privacy as directed by HIPPA & AHCA and follow all related policies and procedures regarding protected health information.

• Must have a high school diploma or GED
• Ability to perform mathematical calculations correctly at a 12th-grade level. Ability to communicate both verbally and orally in fluent English, with good grammar skills at a professional level or above.
• Minimum one year experience in an Administrative related setting.
• Minimum one year recent computer experience utilizing current software such as Microsoft Office and Internet Explorer.
• Knowledge of & ability to operate and maintain common office equipment such as fax machine, copier, telephone system, computer & printer.
• Ability to organize the flow of a busy reception area.
• Ability to handle detailed work.
• Must be able to relate and interact appropriately and professionally with residents and staff. Ability to speak distinctly and to communicate verbally with residents and staff.
• Must be available for continuous employment without gaps other than the holidays, vacation and sick leave as described in the employee manual.
• Use tact, discretion and good judgment.
• Evidence of emotional maturity and stability including the ability to separate personal (emotional) with business/work (facts).
• Professional in dress, appearance and overall speech.
• Evidence of sufficient security and judgment to handle crisis situations.
• Be in agreement with philosophy, mission and overall direction of Weinberg Village management.
• Must be able to support the Executive Director in all decisions.

• Reports to the Administrative Assistant and Executive Director.

We are an Equal Opportunity Employer

We are a Certified Drug-Free Workplace