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Receiving, investigating and resolving all customer inquiries timely and accurately.
Ensuring all customer communication is clearly documented.
Educating caller to ensure resolution is achieved on first contact.
Must be able to pass required testing
Participation and attendance are mandatory.
This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules
Work overtime as required
Quals
All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID- vaccine mandate.
Education
High School Diploma or equivalent required
Experience
year - Experience in a customer service support role is required
Skills Certifications
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient oral and written communication skills
Last updated : 2024-04-30
Full Time
IT Outsourcing & Consulting
$36k-46k (estimate)
05/02/2024
05/14/2024
talentemail.com
Minneapolis, MN
50 - 100
IT Outsourcing & Consulting
The job skills required for Customer service representative include Microsoft Office, Written Communication, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.