Job Overview: We are seeking a Bilingual Customer Service Associate to join our team. As a Bilingual Customer Service Associate, you will be responsible for providing exceptional customer service and support to our clients. This role requires fluency in both English and Spanish, as you will be communicating with customers who speak Spanish. If you are a motivated individual with excellent communication skills and a passion for delivering outstanding customer service, we want to hear from you! Duties: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, concerns, and requests - Provide product information and resolve any issues or complaints - Perform data entry accurately and efficiently - Analyze customer needs and recommend appropriate solutions - Upsell products or services to increase sales revenue - Maintain customer records and update information as needed Requirements: - Fluent in both English and Spanish (verbal and written) - Excellent communication skills, both over the phone and in writing - Strong problem-solving abilities to address customer issues effectively - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in data entry and computer skills - Previous customer service experience is preferred but not required Benefits: - Competitive pay rate - Opportunities for career growth and advancement within the company - Comprehensive training program provided - Positive work environment with a supportive team If you are a motivated individual who is fluent in both English and Spanish, with excellent communication skills, we encourage you to apply for the position of Bilingual Customer Service Associate. Join our team and help us deliver exceptional customer service to our valued clients!

Job Type: Part-time

Pay: $14.65 - $15.42 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Chattanooga, TN 37419: Relocate before starting work (Required)

Work Location: In person