Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with the Security, Space Planning, Facilities, Workplace, Culinary and Guest Services Teams to deliver successful events.
Roles & Responsibilities:
-The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events
-Continuously research and report innovative and creative event and entertainment options
-Solid office management / workplace environment knowledge
-Strong customer service and executive interaction experience
-Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events
-Continuous development of team playbooks and standard operating procedures
-Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.
-Pre, onsite and post event logistical management
-Key stakeholder for G-Cal calendar management for internal event space
-Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.
-Liaise and negotiate with vendors to achieve the most favorable terms for goods and services
-Management of event statistics and ad hoc reporting
-Manage various workplace projects as assigned
-Multitask many events and projects at one time
Required Skills:
-Experience will be evaluated based on alignment to the core competencies for the role
-Highly personable and customer service focused with great attention to detail
-Excellent written and verbal communication with ability to proactively address client's needs
-Experience in managing budgets, financial planning and tracking
-Excellent problem-solving skills with ability to creatively negotiate demands
-Results-oriented, customer-driven, and organized
-Assess and prioritize workload in a strict deadline centric environment
-Thrive on teamwork and overcoming obstacles
-Ability to work a flexible schedule as needed
-In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary