Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you’ll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit™ Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country’s largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member to our leadership team at Hyatt Regency McCormick Place and Hyatt Hotels; a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021

The Group Sales Coordinator will assist with administrative duties including, but not limited to, processing leads, customer interactions including account management and follow-up, and processing reports. Furthermore, they will communicate with other departments as directed by Managers and assist with any other administrative tasks to successfully execute a group from beginning to end. The ideal candidate will demonstrate strong customer service skills, initiative, time management, and ability to meet deadlines. Establish initial contact with the customer to start the sales process.

• Assist the sales team in preparing proposals, contracts, and assign leads as directed.
• Enter group bookings and event space in the property’s computer system.
• Create, update, and maintain sales files.
• Distribute mail, order, and maintain an inventory of office supplies.
• Maintain adequate phone coverage as defined by leadership
• Produce accurate and timely reports that meet the needs of the sales team, and senior management.
• In collaboration with the sales team, conduct any walk-in or scheduled tours for social blocks and corporate/group potential clients as needed in the absence of the sales team.
• Inspect showrooms and ready meeting space for site tours and client meetings.
• Maintain a professional and creative attitude while dealing with internal and external customers
• Special projects as assigned by the Director of Sales & Marketing

Wage information

The starting rate for this position is $26/hr.

Benefits

• We have you covered with an awesome rewards package!
• Looking for a more flexible schedule? Every other Friday you have an option to work remotely (after the onboarding period).
• Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment! Hyatt also covers basic life insurance for all colleagues.
• Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.
• Oh, and we don’t want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

• Experience: 1-2 years of admin, hospitality, and/or sales experience is preferred
• Teamwork: Collaboration with the sales team and other departments is common. Being able to work well in a team is an important quality. This is a priority for this position.
• Organizational Skills: Strong organizational skills are essential for managing and prioritizing tasks, handling paperwork, and maintaining order in a fast-paced sales environment.
• Communication Skills: Effective communication skills, both written and verbal, are crucial for interacting with clients, sales teams, and other stakeholders.
• Customer Service: This position often deals with customer inquiries and concerns. Customer service skills are important for aiding and maintaining positive relationships.
• Computer Proficiency: Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint) and familiarity with Canva is a plus.
• Attention to Detail: This position needs to be detail-oriented to ensure accurate record-keeping, data entry, and processing of sales-related documents.
• Multitasking Abilities: The ability to handle multiple tasks simultaneously is valuable in a sales administration role where there may be various responsibilities to manage.
• Adaptability: The sales environment can be dynamic, and priorities may change. Being adaptable and flexible is beneficial in handling evolving tasks and challenges.
• Flexible Schedule: some nights, weekends, and Holidays may be required. (3-5 days a year)