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SunStream is Searching for a Talented Service Desk Analyst to Join Our Team!
Our Vision: A Culture Built on Trust
At SunStream, we have a clear vision of a culture built on trust, and we are looking for an individual who can help us bring this vision to life. Our culture is centered around (in)Trust, and we believe that trust is the solution we provide as an employer. We are committed to working (in)Trust with our employees every step of the way, offering purposeful work, financial well-being, and an excellent culture.
The Important Role of Service Desk Analyst at SunStream
The Service Desk Analyst provides first line of support for applications, workstations, printers, peripherals, and handheld devices to both internal and external customers. A successful candidate will be a great communicator, passionate about exceptional service, and will spend their time, supporting customers either by phone or in person, and partner with them to resolve the technical issues getting in the way of high performance. This role will rotate on site in St. Paul, MN, with work from home opportunities.
Key Job Responsibilities
Service Desk Support
Security Access
Other Support
Preferred Experience
Minimum Qualifications
Applicants requiring a reasonable accommodation for any part of the application process may contact us through the following methods: Phone: 651-282-8572 or Mail: SunStream, Attn: Talent Recruiting, 30 E 7th Street, Suite 700, St. Paul, MN 55101.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SunStream will not sponsor a work visa to fill this position.
SunStream Business Services is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Full Time
IT Outsourcing & Consulting
$51k-63k (estimate)
05/08/2024
05/19/2024
sunstreamservices.com
SAINT PAUL, MN
<25
2020
$10M - $50M
IT Outsourcing & Consulting
SunStream Business Services provides technology and other services to AgriBank, Farm Credit Associations and other Farm Credit entities. These entities all are part of the customer-owned, nationwide Farm Credit System, which supports rural communities and agriculture with reliable, consistent credit and financial services, today and tomorrow. We aim to provide our customers with all the tools necessary to help them succeed by leveraging common services and technologies to their advantage. We at SunStream are excited about the future as we continue to offer innovative business and technology so...lutions that meet the needs of our owners and customers.
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The job skills required for Service Desk Analyst include Troubleshooting, Customer Service, Technical Support, Service Desk, Active Directory, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Analyst positions, which can be used as a reference in future career path planning. As a Service Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Analyst. You can explore the career advancement for a Service Desk Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Analyst job description and responsibilities
Service desk analysts must perform multiple functions effectively and simultaneously.
03/07/2022: Long Beach, CA
Service desk analysts must also maintain support tracking systems.
03/25/2022: Florence, SC
Service desk analysts provide technical support to customers and employees.
03/04/2022: Austin, TX
Service desk tools are software that enable the service desk analysts to operate more efficiently and effectively.
04/10/2022: Burlington, VT
A service desk analyst spends the majority of the day performing remote support.
04/11/2022: Scranton, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Analyst jobs
Service desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific service desk software like Zen desk, HEAT, Fresh Service or Track IT.
02/25/2022: Battle Creek, MI
Customer service skills are the backbone of a successful business.
02/12/2022: Alamogordo, NM
Step 3: View the best colleges and universities for Service Desk Analyst.