Front Desk Concierge (Part-time)

Stratton Amenities, a leader in luxury concierge services, offers hotel-style front desk solutions for upscale apartments and condominium buildings. Our mission is to deliver unparalleled hospitality to our associates, residents, and clients, crafting a welcoming and refined experience for all.

We are on the lookout for part-time Front Desk Concierges who are not only passionate about providing exceptional hospitality but also excel in creating memorable guest experiences. If you are energetic, friendly, and professional, with a knack for making every interaction special, we invite you to join our team.

Why Join Us?

• Be part of a fun and supportive work environment.
• Competitive compensation.
• Opportunities for rewards based on performance and achievements.

Shifts Available:

• Part-time positions with flexible scheduling options.

Position Requirements:

• Strong verbal and written communication skills.
• Excellent problem-solving abilities.
• A sense of pride and ownership in your work and the property.
• Quick and genuine responses to residents’ and guests’ requests.
• Minimum of two years in the hospitality industry.
• Outstanding interpersonal skills and exceptional guest service capabilities.
• Organized, proactive, and self-motivated with a positive attitude.
• Professional appearance and demeanor.
• Ability to make quick, effective decisions under pressure.

Main Responsibilities:

• Warmly greet and assist residents and visitors.
• Go above and beyond to meet and exceed residents' and guests' expectations.
• Build and maintain positive relationships with residents, vendors, and contractors.
• Exhibit professional telephone etiquette.
• Manage guest packages accurately, ensuring prompt delivery and conducting package audits.
• Oversee lobby and surveillance for resident safety and security.
• Support scheduling and management of amenities requests (e.g., transportation, move-ins, reservations).
• Maintain confidentiality of resident information.
• Availability to work flexible hours, including nights, weekends, and holidays.

Experience Requirements:

• Proven experience in hospitality, upscale customer service, or retail, demonstrating exceptional service delivery.

Stratton Amenities is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer, welcoming applications from all qualified individuals.