Front Desk Receptionist / Coordinator

SUMMARY | OBJECTIVE

Responsible for general clinic office functions that support effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of follow-up appointments and procedures.

ESSENTIAL FUNCTIONS OF THE ROLE | RESPONSIBILITIES

• Coordinates all front office work and patient flow activities.
• Answer telephone calls, re-direct calls as appropriate, and assist callers with questions or concerns.
• Maintain accurate, real-time physician/clinic schedules ensuring that patients are scheduled properly.
• Enter patient insurance and demographic information, including any new/updated information.
• Ensure historical medical record is scanned into EMR, for established patients.
• Review patient balances, and insurance coverage levels to determine patient financial responsibility, including co=insurance coverage levels to determine patient financial responsibility, including co-insurance rates for in-office procedures.
• Perform all check-out tasks including scheduling patients for follow-up appointments.
• Balance receipts daily and reconciles daily work.
• Confirm referrals are current and in the chart.
• Assist in retrieving in office procedure pre-certiciation's.

KEY SUCCESS FACTORS | MINIMUM QUALIFICATIONS

• Knowledge of patient registration and insurance verification procedures.
• Knowledge of medical terminology.
• Knowledge of grammer, spelling, and punctiaion to type patient information.
• Skill in operating a computer, copy machine, fax machine, scanner, and telephone.
• Skill in multi-tasking and preparedness to cover other front office and clinic functions as necessary.
• Ability to speak clearly, concisely, and compassionately.
• Ability to read, understand and follow oral and written instruction. Ability to establish and maintain effective working relationship with patients, employees, and the public.

Salary: $15.00 - $20.00 per hour (Based on experience)

Work Location: In person, Monday - Friday

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person