Job Summary:

Fast- paced neurology clinic is seeking a highly skilled, initiative-taking Front Desk Receptionist to join our growing team. In this position, you will play a key role by performing various administrative and clerical tasks. You should be comfortable undertaking a variety of activities in the office, answering the phone, organizing skills, Reliability and a strong work ethic combined with excellent communication skills are necessary, as well as familiarity with all necessary office equipment, software, and office procedures.

Duties/Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person in the office.
• Collect co-pays and coinsurance at patient arrival.
• Answer, screen, and forward incoming phone calls that are transferred to the front desk.
• Page physician for stroke calls from affiliated hospitals.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email, such as location & directions to clinic.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office lobby to ensure patients are not overlooked or forgotten to check-in with reception desk.
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as sort faxes, scanning when needed, delivering packages if needed.
• Provides any other duties and responsibilities as determined by management and physician leadership.
• Abides by all HIPAA and confidentiality regulations and policies.