122 Front Desk Concierge Jobs in Dallas, TX
Stratton Amenities is Hiring a Front Desk Concierge Near Dallas, TX
Job Description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Position Requirements
- Excellent verbal and written communication skills
- Excellent problem-solving skills
- Takes pride and ownership in the position and property
- Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
- Have at least two year of hospitality experience
- Possess amazing interpersonal skills and exceptional guest service abilities
- Be organized, proactive, productive and self-motivated showing a positive attitude
- Maintain a neat and professionally well-groomed appearance
- Think clearly, quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
- Greet and direct residents and visitors with a pleasant attitude
- Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- Cultivate and retain cohesive relationships with residents, vendors and contractors
- Professional telephone etiquette and message delivery
- Accurately log guest packages, ensure timely delivery and perform package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
- Ability to maintain confidentiality
- Must be able to work flexible schedules including nights, weekends and holidays
Experience Requirements:
- Experience in hospitality or upscale customer service or retail
- Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
Job Summary
Full Time
$28k-39k (estimate)
05/02/2024
05/18/2024
strattonamenities.com
Carrollton, VA
<25
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Quotes from people on Front Desk Concierge job description and responsibilities
Front desk staff and concierges are both employed by hotels to provide services to their guests.
02/28/2022: Kansas City, KS
Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.
03/30/2022: Canton, OH
At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.
04/01/2022: Eugene, OR
For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.
02/28/2022: Huntsville, AL
The front office department needs to react to the enquiry of the guests.
02/03/2022: Sioux City, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Concierge jobs
Many people start work at the front desk with a high school diploma and little or no experience.
02/09/2022: Wilmington, DE
Every multi-departmental physical business needs to have a front office or reception to receive the visitors.
02/14/2022: Waterloo, IA
Apply for a hotel concierge job.
02/12/2022: Melbourne, FL
Apply to open guest service positions.
03/13/2022: Charlotte, NC
To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.
01/18/2022: Oakland, CA
Step 3: View the best colleges and universities for Front Desk Concierge.
