Diwan Hospitality is seeking a Front Office Supervisor to join our team at the Courtyard by Marriott located in Dallas, Tx. This position will supervise front desk staff and run all aspects of the front desk and office.

What You Will Be Doing:

• Responsible for the efficient and professional running of the front desk.
• Ensure smooth check-in and check-out of all guests through properly handling guest accounts.
• Plan and conduct staff meetings on a regular basis.
• Constantly audit all desk work for accuracy and consistency. Coach and counsel staff when appropriate.
• Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift.
• Determine weekly schedule.

The Ideal Candidate:

• At least one year of experience as a front desk agent
• One year experience in a supervisory role

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Work setting:

• In-person

Experience:

• Hospitality Management: 2 years (Required)
• Marriott Brand: 2 years (Required)
• Front Desk Supervisor: 2 years (Required)

Language:

• Spanish & English (Required)

Work Location: In person