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```Duties:```
- Provide exceptional customer service
- Answer incoming phone calls and respond to inquiries in a professional and courteous manner
- Schedule appointments and manage the appointment calendar
- Enter customer data into the electronic records system accurately and efficiently
- Answer questions regarding facilities and storage inquiries
- Communicate with on-site staff
- Handle billing inquiries and process payments
```Requirements:```
- Previous experience in a customer service role
- Fluent in English, both written and verbal
- Excellent communication skills, with the ability to effectively communicate with diverse individuals
- Strong phone etiquette and active listening skills
- Proficient in data entry and able to accurately enter information into computer systems
- Ability to analyze and problem-solve customer issues or concerns
This is an exciting opportunity for individuals who are passionate about providing excellent customer service. We offer competitive compensation and benefits packages. If you meet the requirements listed above and are interested in joining our team, please apply now.
Pay is commensurate with experience. Bonus opportunity paid out monthly!!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$37k-46k (estimate)
03/29/2024
04/06/2024
The job skills required for CSR - Customer Service Representative include Customer Service, Call Center, Communication Skills, Billing, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.