23 Help Desk Technician Jobs in Atlanta, GA
Storage Post is Hiring a Help Desk Technician Near Atlanta, GA
Compensation Potential: $65,000 - $70,000 per year
Are you looking to grow with a technology driven commercial real estate company with a proven track record of success? Come join our team! Storage Post is a national real estate facility owner and operator with over 4,000,000 square feet under management and a large geographic concentration in New York City. We are positioned for explosive growth in the top tier markets of the most valued sector of real estate.
Storage Post is looking for a full-time Help Desk Technician to join our team in the corporate office located in Atlanta, GA (Buckhead).
Help Desk Technician Benefits Include:
- 401(k) for full time employees with up to 5% Employer Match
- 100% Employer Paid Medical, Dental and Vision
- 25 Paid Days Off Per Year
Help Desk Technician Duties:
- Field all support tickets through Request Tracker and direct calls from user base.
- Resolve all end-user problems via remote tools such as LogMeIn or over the phone.
- Contact Third-party vendors for warranty service repair and service outages.
- Manage projects related to Help Desk.
- Oversee and review aspects of facility IT infrastructure (Including switches, routers, storage, VolP phones, printers, security applications and POS applications).
- Exercise discretion and independent judgment in matters of significance.
- Other duties as assigned by management.
As a Help Desk Technician, you have:
- Bachelor’s degree or equivalent
- 3 years of Information Technology experience
- Customer-focused and detail-oriented attitude
- Excellent troubleshooting, analysis, and problem-solving skills.
- Microsoft Active Directory, Azure AD, M365, and MDM administration experience
- Solid understanding of networks and network equipment
- Ability to support / configure Windows 10 and 11 and Server 2019
- Experience supporting Microsoft 365 / Office 365 applications including Teams, OneDrive, Outlook, Word, and Excel.
- Ability to plan and manage small projects.
- Excellent oral and written communication skills
- High tolerance for stress
- Intellectual curiosity
If this sounds like you:
- Apply now!
Job Summary
Full Time
$56k-70k (estimate)
03/06/2024
07/01/2024
storagepost.com
ROCKVILLE CENTRE, NY
50 - 100
1998
DELMOND CHRISTOPHE
$10M - $50M
Related Companies
About Storage Post
Our History Founded in 1998, Storage Post is led by industry veteran Bruce C. Roch, Jr., an experienced self storage business leader who knew there was a need for better storage facilities, higher quality standards, and a deeper focus on customer service within the industry. Those have been our driving goals ever since. Our Mission Our mission is "to embrace every opportunity to delight our customers with exceptional storage solutions." That means we set out to provide the finest amenities in the best, most secure and most convenient stores you can find.
The job skills required for Help Desk Technician include Help Desk, Troubleshooting, Problem Solving, Active Directory, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
