Responsibilities. Handle incoming issues and requests to the Service Desk (help desk) via ticketing system, email, phone, and in-person. Triages incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Troubleshooting basic Service Desk needs for our stores, distribution centers, and corporate offices. Record, respond to, and resolve al...
Responsibilities. Handle incoming issues and requests to the Service Desk (help desk) via ticketing system, email, phone, and in-person. Triages incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Troubleshooting basic Service Desk needs for our stores, distribution centers, and corporate offices. Record, respond to, and resolve al...
Position Overview. The Audio-Visual Integration Technician is responsible for (1) reading wire diagrams. (2) pulling cables (3) terminating cables. and (4) Configuring equipment for the Company’s clients. Responsibilities. Installs, connects, and manages video routers and switches. Installs PTZ cameras. Cuts, pulls and dresses required cables to length. Identify and terminate variety of cable types including RBGHV, SVID, Composite, and CAT6. Moun...
