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ABOUT US
The world's most beloved brands don't just have customers, they have fans - communities of loyal advocates willingto show and share their brand love.
At tms, ourGlobal Merchandise Services team helps brands supply their fan communities with covetable merchandise that unleashes their badge-wearing potential.
Enabling the people who love them most, to love them more.
tms unites technology, marketing and sourcing to drive transformational change for the world's leading brands. With 1000 employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery. Most importantly, we're a place where you can achieve great things, and be recognized as the best.
Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more career opportunities and benefits, and an elevated service for our clients.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. And we know authenticity and diversity - critical elements of our business - can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening.
If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice!
Position Overview - Seattle
The Sr. Director, Account Management is a passionate and collaborative leader who excels in strategy, program development, and organizational process. They work closely with key stakeholders to enhance relationships and drive business growth. Their revenue-driven approach focuses on customer satisfaction and securing renewals by identifying growth opportunities and maintenance needs.
As a team manager, they possess a deep understanding of customer success principles and have a track record of successfully managing complex customer relationships in an enterprise environment. They excel at advancing opportunities while addressing any escalation needs. Their exceptional organization, problem-solving, prioritization, and communication skills enable them to build high-quality relationships and influence individuals at all levels of the organization.
The Sr. Director, Account Management is also skilled in program and project management, applying best practices to manage multiple programs concurrently, even in ambiguous situations. They maintain composure, professionalism, and a bias toward action and results. Additionally, they foster camaraderie, alignment around common goals, and are adept at conflict resolution.
Overall, this candidate is a well-rounded and effective leader, dedicated to driving success in account management through their passion for product, process, and people.
RESPONSIBILITIES
Education & Experience
REPORTING
Full Time
$144k-192k (estimate)
12/22/2023
03/28/2024
The job skills required for Senior Director, Account Management include Project Management, Innovation, Problem Solving, Business Development, Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Director, Account Management. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Director, Account Management. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Director, Account Management positions, which can be used as a reference in future career path planning. As a Senior Director, Account Management, it can be promoted into senior positions as an Account Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Director, Account Management. You can explore the career advancement for a Senior Director, Account Management below and select your interested title to get hiring information.