FIND OUT ABOUT OUR MISSION TO CREATE POSITIVE CHANGE

Plymouth Housing is a non-profit organization dedicated to addressing chronic homelessness by developing and managing permanent supportive housing for single adults. With a mission to eliminate homelessness, we 

operate 15 apartment buildings in downtown Seattle, providing over 1,100 people annually with permanent homes and on-site services. Plymouth Housing emphasizes values such as creating a safe and inclusive community, demonstrating trust, advocating for housing equity, serving with empathy, and fostering mutual support. We are committed to a community culture free of discrimination, harassment, and disrespectful behavior, aiming to create an inclusive and respectful environment, particularly for BIPOC and LGBTQIA2S individuals.

Join us in our mission to create positive change and make a lasting impact on the lives of those we serve. If you're passionate about driving innovation and improvement, we invite you to apply and be a part of our dynamic team at Plymouth Housing.

ABOUT THIS ROLE

As the Senior Director of Our One Team Improvement initiative, you are responsible for and contributes to the mission of Plymouth Housing by spearheading strategic initiatives aimed at addressing the complex issues of our resident community. You will take charge in the creation and continuation of successful strategic direction that involves decisive decision-making, adept negotiation skills, and ensuring alignment with leadership for cohesive execution. You will excel in measurement and evaluation efforts, possess expertise in redesigning learning agendas, and demonstrate a track record of successful strategy implementation to engage clients and partners. A key strength of yours lies in the ability to create impactful data visualizations across multiple projects, making the candidate an essential contributor to Plymouth Housing's mission. 

WHAT YOU CAN EXPECT TO BE DOING IN THIS ROLE AT PLYMOUTH HOUSING

• You will develop and align comprehensive strategies that focus on redefining the service model of Plymouth Housing and ensuring they resonate with organizational goals and community needs.
• You will establish standards of performance and key performance indicators for each challenge area.
• You will lead and guide teams through transitions by effectively communicating the necessity for change, fostering adaptability, and ensuring resilience in navigating social challenges and policy changes.
• You will identify inefficiencies in existing programs and processes related to rehabilitation efforts.
• You will implement innovative solutions and best practices to enhance service delivery and resource allocation.
• You will forge strategic partnerships with key stakeholders, subject matter experts, and community organizations to build robust support networks for our residents.
• You will advocate internally for the One Team Improvement initiative utilizing root-cause analysis and upstream philosophies.
• You will conduct training sessions for staff, enhancing their understanding the need and reasoning for this initiative and improving service delivery.
• You will build organizational capacity by fostering leadership skills and promoting a culture of learning and growth.
• You will regularly evaluate program outcomes and impact on Permanent Supportive Housing operations.
• You will use evaluations to refine strategies and ensure continuous improvement in services and support.

KNOWLEDGE, SKILLS, AND ABILITIES WE NEED FROM YOU

• You are dedicated to fostering diversity, equity, and inclusion in resident services and collaboration with Plymouth staff, with the ability to effectively communicate and work with a diverse array of voices in pursuit of Plymouth's commitment to becoming an anti-racist organization.
• You have the ability to act as a change agent.
• You have excellent analytical skills.
• You have excellent communication skills.
• You have exceptional attention to details to ensure accuracy, completeness, and consistency.
• You can demonstrate the ability to take initiative and think critically by identifying, analyzing, and solving problems.
• You have the ability to work independently in a dynamic environment of change, challenge and multiple deadlines/priorities demonstrating organization, flexibility, efficiency, follow-through, and diplomacy.
• You have the ability to plan, prioritize, and organize work to meet schedules and timelines.
• You are proficient with Microsoft Office applications.

QUALIFICATIONS

• Bachelor’s degree in relevant field or equivalent experience.
• Master’s degree is preferred.
• At least eight (8) years of professional experience which includes:

1. Experience in measurement and evaluation efforts, informing strategy and promoting ongoing process improvement in the nonprofit, education, government, or private sector.
2. Experience co-creating, evaluating, and re-designing learning agendas and measurement plans.
3. Experience creating and implementing successful strategies and plans to engender participation of clients and partners.
4. Ability to create synthesized and impactful data visualizations across multiple projects for a variety of data sets (qualitative and quantitative) and audiences.

For a full list of our benefits, please go to https://plymouthhousing.org/benefits-staff/

Salary Range: $136,261.00 to $154,128.00 Annually

Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.