120 Desktop Support Technician Jobs in New York, NY
Spruce Technology Inc is Hiring a Desktop Support Technician Near New York, NY
Responsibilities:
- Configure, rollout, and ongoing usability of computers, peripheral equipment and software within established standards and guidelines.
- Troubleshoot hardware and software problems utilizing documentation, online assistance, and other staff members when necessary.
- Works with Service Desk, Network Infrastructure and Server Support staff as appropriate to determine and resolve problems received from users.
- Works with external vendor support services and systems to resolve technical problems with desktop and laptop equipment and software.
- Escalate complex or troublesome issues to Level III technical support or to management for guidance when all Desktop Support resources have been exhausted.
- Take ownership of tickets assigned to ensure proper follow-up and follow through on issues.
- Updates Asset Management records as required.
- Trains and orients staff on best practice use of hardware and software.
- Recommends and/or performs upgrades and maintenance on systems to ensure longevity.
- Lifting and transporting computer equipment (i.e., desktops, laptops, and printers).
- Assist on special projects.
- Hardware troubleshooting and repair
- Strong Operating System troubleshooting knowledge
- Microsoft Office Suite
- Knowledge of Service Desk Software (ticketing system)
- Knowledge of Conference Room AV equipment and SMART Boards
Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.
Job Summary
Other
$59k-75k (estimate)
05/22/2024
11/16/2024
sprucetech.net
Saddle Brook, NJ
25 - 50
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The job skills required for Desktop Support Technician include Customer Service, Desktop Support, Operating System, Computer Hardware, Problem Solving, Service Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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