74 Desktop Support Jobs in New York, NY
IT Accel is Hiring a Desktop Support Near New York, NY
Build, deploy and maintain end-user devices
Track, prioritize, document and resolve end-user incident tickets
Develop and document process and procedural enhancements
Manage, maintain, and audit hardware and software inventory
Maintain a high level of responsiveness, communication, and professionalism
Evaluate and solve advanced technical issues
Provide technical guidance and training to end-users
Maintain and support a O365, VDI and mobile environment
Knowledge of the following is required:Windows 11 operating system and Microsoft Office 365 Suite of applications
Network fundamentals (connections, components, protocols)
Active Directory (structure, policies, management)
Experience with Local and Remote user assistance
Mobile Device Management
Proficient with Laptops, VMware VDI and physical desktops
Knowledge of the following is a PLUS:VOIP systems management
Enterprise-level video conferencing systems
Patch management and software deployment
Python or PowerShell Scripting
Understanding of Internet and network security
ITIL Process flow and Incident management
SharePoint Administration
Microsoft autopilot
Software packaging
Qualifications:Bachelor's degree
At least 2 years of professional experience
Ability to solve problems in a sustainable way by working with people, not just technologies
Must have experience supporting users in a dynamic environment with white glove service in person and over the phone
Ideal candidates will be quick learners with strong troubleshooting skills
Able to work independently
Participate in an on-call rotation will be required
Job Summary
Full Time
Business Services
$61k-76k (estimate)
05/25/2024
12/11/2024
itaccel.com
MANHATTAN, NY
<25
2002
KRISTINA MARINO
<$5M
Business Services
Related Companies
The job skills required for Desktop Support include Troubleshooting, Customer Service, Technical Support, Active Directory, Microsoft Office, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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