66 Desktop support Jobs in New York, NY
ACS CONSULTANCY SERVICES, INC is Hiring a Desktop support Near New York, NY
Mandatory Requirements
- Technical experience in end-user desktop troubleshooting and support.
- Technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activities.
- Experience with ticket management software and related procedures (e.g., ITSM ServiceNow).
- Experience managing and prioritizing support calls.
- Proficiency with Microsoft Suite of products and desktop operating systems.
- Experience working as a support manager in an IT environment, responsible for self-managing and supporting all aspects of IT within an office setting of 75 staff.
- Understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075).
- Experience in a customer service role providing direct, in-person technical support to executive-level clients/customers and administrators.
- Experience supporting, troubleshooting, and operating video-teleconference equipment.
- Experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom).
Kindly do not call the general line to submit your application
Job Summary
Full Time
$94k-116k (estimate)
05/23/2024
11/17/2024
acsconsultancyny.com
Watervliet, NY
Related Companies
The job skills required for Desktop support include Customer Service, Technical Support, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support positions, which can be used as a reference in future career path planning. As a Desktop support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support. You can explore the career advancement for a Desktop support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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