Executive Director (ED) Assited Living & Memory Care

We are looking for an Executive Director, Assisted Living Facility Administrator (must be licensed in the state of Virginia to qualify for this opporuntiy) to join our team as soon as possible. We offer competitive pay and a comprehensive benefits package:

• Medical, Dental, Vision
• 100% Paid Life Insurance
• Flexible Spending Accounts
• Bonuses - Extensive Performance Based Bonus Program, Annual Longevity & Generous Referral Bonuses
• Flexible Schedules
• Holiday Pay
• Vacation and Sick/Personal Time
• Employee Appreciation Program
• 401K Match
• Continuing Education Available

Our company is defined by our motto of “Caring with a Commitment to Quality” by aspiring to the highest professional standards, while providing care and services in a nourishing, compassionate environment that supports the health and well-being of each of our residents. Our ongoing concern for the needs of our communities, along with a dedication to the highest personal and professional standards will inspire us to exceed the expectations of the people we serve, which include our residents and our fellow associates. We are a premiere health care provider in the communities that we service. Poet's Walk Henderson is memory care only community with census over 90%.

Position Summary: Supervises the overall day to day operation of the property to ensure the highest quality operation in accordance with Spring Hills, LLC standards and resident satisfaction. This position is responsible to supervise all property staff and reports to the Regional Executive Director or Vice President of Operations.

Essential Functions:

• On site executive for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
• Manage community budget and analyze financial statements, maintains budget accountability, anticipates and minimizes negative budget variances and deficits.
• Provide daily hands-on leadership in setting and executing sales goals and initiatives based on the company’s sales program.
• Oversee the recruiting, hiring, training, coaching, disciplining, and terminating of community associates in accordance with Spring Hills’ Human Resources Policy. Directly recruit, hire, train, and discipline managerial personnel.
• Maintains all local, state, and federal licenses.
• Ensure HR Policies and Procedures are followed.
• Ensure competency levels are met and effectively executed by personnel.
• Ensures that the building, grounds, and property are maintained at the highest standard of excellence through preventative maintenance systems and programs.
• Plan, organize, implement, evaluate, and direct the communities programs and activities in accordance with company standards and State guidelines.
• Ensure applicable guidelines are followed by associates, residents, visitors, and the general public.
• Ensure that resident’s rights are well established and maintained at all times.
• Review resident and associate complaints and grievances and make written reports of action taken. Discuss such actions with appropriate parties.
• Maintain written policies and procedures and professional standards of practice that govern the operation of the community.
• Consult with Department Heads concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.
• Participate in State and company surveys of the community, communicate results to staff and develop plan of corrections.
• Maintain a strong liaison with families and residents.
• Complete required operations reports in a timely manner.
• Initiate and review resident contracts.
• Leads the community’s strategic planning initiative to establish goals and objectives in response to corporate goals.
• Ensure that adequate number of appropriately trained licensed professional, and non-licensed personnel are on duty at all times to meet the needs of the residents.
• Maintain and ensure professional working relationship with community’s top 10 referral source, in order to maintain the influx of inquiries.
• Maintain current competitive analysis for utilization when developing budgets and to maintain competitive edge.
• Lead staff meetings to ensure that appropriate information sharing is provided on a continuous basis.
• Conduct operation meetings with Department Heads on a regular basis.
• Maintain a cohesive team environment among departments.
• Ensure that all personnel who have access to protected health information receive appropriate and timely training of the community’s policies and procedures governing the management and control of such information.
• Review accident/incident reports (e.g., falls, injuries of an unknown source, abuse, etc.). Monitor to determine the effectiveness of the community’s risk management program.

Non-Essential Functions:

• Participate in the Manager On Duty program
• Serve on various committees throughout the company.
• Establish proper reporting protocol is established in your absence.
• Maintain professional licensing requirements.
• Maintain a good public relations image throughout the community-at-large.
• Attend all required training, in-service, and staff meetings.
• Assist in establishing and implementing a Resident/Group Council.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of he community and residents.
• Attend and participate in workshops, seminars, etc., to keep abreast of current data affecting senior living facilities, as well as to maintain a professional status.
• Review and suggest revisions to community policy and procedures
• Maintain a positive and professional demeanor toward residents, visitors, families, professionals, and co-workers.
• Perform other duties as assigned.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Time Management - Managing one's own time and the time of others.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Management of Financial Resources – Determining of how money will be sent to get the work done, and accounting for these expenditures.
• Negotiation – Bringing others together and trying to reconcile differences.
• Critical Thinking – Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Social Perception – Being aware of others’ reactions and understanding why they react as they do.

Experience And Education:

• Bachelor Degree from a 4 year College or University and 2 -3 years of related work experience; or two years college education and 5 plus years of related experience and/or training; or equivalent combination of education and experience. Valid and current State Certification/License. Training or experience in gerontology and/or hospitality is valuable.