About the Role

Spotnana Technology is searching for an enthusiastic People Operations Coordinator to join their growing team. The People Team strives to cultivate an environment where Spotnana employees thrive and feel valued, respected and included. The ideal candidate is passionate about our mission, building a strong community and making Spotnana the best moment of our employee’s careers. As a People Operations Coordinator you will work with multiple teammates across functions and regions and provide support for People Operational systems, processes, and policies throughout the entire employee life-cycle including but not limited to onboarding, offboarding, HR compliance and HRIS management. You will also provide administrative support to the People Operations function and serve as a point of contact for all human resources-related inquiries. You will demonstrate inclusion and have an entrepreneurial and growth mindset. 

Responsibilities:

• Support all People Operations programs, processes and procedures related to the entire employee lifecycle including but not limited to on-boarding and off-boarding, HR compliance, HRIS management, policy and employee handbook development and internal mobility
• Process all employee changes in a timely manner including document generation and notifications
• Continually evaluate all processes for efficiency and scalability
• Ensure all people data is accurate and audited
• Support in the preparation of reports to highlights trends and opportunities
• Be the first point of contact for employee questions and employment verification requests and escalate issues to other members of the People team as appropriate
• Maintain all People Team documentation including internal policies, processes and our knowledge base 
• Collaborate with other members of the People team to manage the People team help desk
• Partner with IT to design scalable help desk support processes and SLA’s
• Support employee experience programs to help make Spotnana the best moment of our employee’s careers

Qualifications:

• You embrace our company values, integrate them into decision making and believe in our mission
• 1-2 years of related experience; tech and/or start-up experience is a plus
• Bachelor's degree or equivalent professional experience
• Basic understanding of human resource principles, practices and procedures
• Strong verbal and written communication skills
• Ability to work in a dynamic, ambiguous and fast-paced environment
• Excellent organizational skills and attention to detail
• You are a problem solver and someone who loves taking initiative 
• Previous experience with HRIS systems such as BambooHR, Workday, ADP, etc.
• Authorization to work in the U.S.