Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

We are looking for a Product Manager to join our Digital Product team in Boston, MA.

As a Digital Product Management team we are responsible for…

Creating the most straightforward and personalized ways to research, buy and manage small business insurance online, with a total focus on addressing the most important customer needs across the insurance and customer lifecycle to unlock growth.

Here's what you'll be doing:

• You will be embedded in a Value Stream with a defined problem space within the customer lifecycle and work with a Head of Product or Product Lead, Engineering Lead, an engineering team, data and analytics, and a customer experience discovery team, seeking outcomes that support our ambitious company growth plans.
• Work with cross-functional stakeholders to ideate on approaches to solve critical business challenges and execute the Value Stream’s growth plan 
• Act as product liaison to ensure delivery meets our expectations and requirements, communicating and explaining changes, and prioritizing requests
• Manage validated delivery objectives through the agile development lifecycle, ensuring a constant stream of value and regular feedback opportunities to navigate the fast-paced and ever-changing nature of product development 
• Keep the end customer in mind as you work with the product discovery unit to help discover and validate product innovations, solving problems for customers, partners and commercial stakeholders

• Is humble, empathetic, and biased to action. Must be comfortable with ambiguity and excited to learn
• Maintains a clear understanding of product principles, agile methodology and the importance of a lean philosophy
• Creates an environment for effective collaboration with stakeholders and subject matter experts, driving decisions and alignment to action
• Appreciates the complexity and power of software engineering, able to weigh the costs against value delivered. Able to make trade-offs in what changes will move the metrics and able to prioritize the changes with these trade-offs
• Is resilient and possesses a a drive to deliver outcomes over output, maintaining a focus on the customer value and commercial impact in all things
• Innovates with a focus on with data and analytics, experimentation methodologies, and iterative product development cycles
• Knowledge of the US small business landscape and/or commercial insurance industry is a plus! 

What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:

• A salary that reflects your experience, our pay policy, and the market we’re in from your first day

• Group plan for medical, dental, vision, and prescription drug coverage

• Short term disability, long term disability, and life insurance coverage

• Participation in the Company’s bonus program

• Participation in 401(k) plan with a 5% employer match

• Commuter benefits to help cut down on parking and public transit costs

• 25 days of vacation time plus 10 sick days and 10 company holidays

• A genuine investment in your learning and development

• Annual company trip, regular outings, and volunteer opportunities 

• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

What's going on with work from home and return to the office?

At Simply Business, we’ve shifted to a hybrid working model, meaning we have employees working virtually and in the office at any given time. That means our SBers have more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.

There are times when working together in person is the best way to get things done. We know that taking time for in-person connections in our hubs (that’s what we call our offices) contributes to our community and our culture - it’s what makes SB great and helps us stand out, which is one reason why we were listed on BuiltIn’s Best Places to Work in Boston for 2023! It also helps to accelerate trust, collaboration, and innovation, which in turn leads to better results and customer outcomes. We expect our SBers to connect in their hubs at least four times a month. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition team is happy to answer any questions.

Most of our interviews will still take place over Zoom; however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person. If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at uscareers@simplybusiness.com.

Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.