TITLE: Yardi Product Manager

STATUS: Exempt (FT)

SUPERVISOR: Chief Operating Officer

ABOUT ROGERSON COMMUNITIES:

Rogerson is a highly respected leader in the rapidly growing field of senior housing. Rogerson is committed to improving the quality of life and well-being of seniors and low- and moderate-income individuals and families, while tackling the Boston-area housing crisis head on. Rogerson unites healthcare and social services with community-based property management and real estate development. Its portfolio includes affordable housing for low-income older adults, moderate- income housing for adults 55 , memory care, continuing care communities, and adult day health programs. Rogerson provides direct services, builds properties to meet the accelerating need for senior housing, and partners with other nonprofits to develop and implement effective local strategies to provide aging-in-community opportunities.

RESPONSIBILITIES AND DUTIES:

We are seeking a highly skilled and experienced Yardi Product Manager to join our team and support our business units in driving efficiency and innovation through the effective utilization of the Yardi system. Reporting to the Chief Operating Officer, the ideal candidate will possess deep expertise in Yardi software solutions and a proven track record of translating business needs into system requirements while working within Yardi system constraints. They will collaborate closely with business stakeholders to understand their vision and objectives, and then lead the implementation of Yardi system enhancements and optimizations to meet those goals.

This is an exciting opportunity for a seasoned Yardi professional to play a key role in driving business transformation and operational excellence through the effective utilization of the Yardi system. The role offers a dynamic and collaborative work environment, with opportunities for professional growth and advancement.

Key responsibilities include:

The Yardi Product Owner will operate at the enterprise level to optimize delivery practices and processes that align with business objectives.

• Business Stakeholder Collaboration: Partner with business units across the organization to understand their operational challenges, goals, and strategic objectives. Act as a liaison between business stakeholders and technical teams to translate business requirements into actionable system enhancements within the Yardi platform.

• System Enhancement Planning: Develop and maintain a roadmap for Yardi system enhancements and optimizations based on business priorities and industry best practices. Prioritize enhancement initiatives according to business impact, feasibility, and resource availability.
• Requirements Gathering and Documentation: Lead requirements gathering sessions with business stakeholders to capture detailed system requirements. Document requirements clearly and comprehensively, ensuring alignment with business objectives and adherence to Yardi system constraints.
• System Configuration and Customization: Collaborate with technical teams and Yardi vendors to configure and customize the Yardi system to meet business requirements. Ensure that system configurations adhere to Yardi best practices and limitations.
• Testing and Quality Assurance: Develop and execute test plans to validate system enhancements and configurations. Coordinate user acceptance testing (UAT) with business stakeholders to ensure that implemented solutions meet business needs and expectations.
• Change Management and Training: Develop change management plans and training materials to support the rollout of new system features and enhancements. Provide training and support to end users to ensure successful adoption of Yardi system changes.
• Performance Monitoring and Optimization: Monitor system performance and user feedback to identify opportunities for further optimization and improvement. Proactively identify and address issues related to system usability, performance, and scalability.
• This position works and collaborates closely with the Yardi Business Analyst as well as with the Manager Performance Management on the needs for the Yardi system.
• Other duties as assigned.

Required Qualifications:

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.
• Minimum of 5 years of experience in a Yardi Product Manager or similar role, with a focus on supporting business units in driving efficiency and innovation through the Yardi system.
• Deep expertise in Yardi software solutions, including Yardi Voyager, and other modules.
• Strong understanding of real estate and property management business processes and workflows.
• Proven ability to translate business needs into detailed system requirements and technical specifications.
• Experience working within Yardi system constraints and limitations.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Project management certification (e.g., PMP) is a plus.
• Ability to operate independently and effectively in a fast-paced environment.
• Located within a commutable distance from Rogerson’s office.