Sales Manager

Job Details

Position Type: Full Time

Salary Range: Undisclosed

Reports To: Director of Sales and Marketing

Description

Position Summary

The Sales Manager effectively solicits, qualifies, negotiates and closes all assigned accounts to positively impact hotel revenues and market share goals.

Responsibilities

• Practice, maintain and promote Sheraton standards and our Brand Core Values
• Responsible for prompt handling (within the business day) of all assigned leads
• Attend conventions, trade shows, in market customer events and varied industry functions to cultivate new business and maintain existing relationships
• Attend various on-property promotional functions such as cocktail receptions, cookouts and/or FAM’s
• Represent hotel in community affairs and industry related events
• Maintain client base of key accounts and bookings. Follow up to solicit for repeat business
• Develop and conduct persuasive verbal sales presentations to prospective clients and Marriott sellers
• Efficient use of CITY for evaluating group needs: space availability, meeting details and group profitability while also maintaining the best interest of both the client and the hotel
• Have full working knowledge of sales system procedures, including (but not limited to) generating reports, entering business, logging activities, blocking space and building accounts
• Understanding of contract law and negotiating contracts
• Conduct professional, thorough creative site inspections of the hotel with clients, exhibiting key features and benefits of the hotel
• Advanced knowledge of market trends, competition and key customers of the hotel
• Monitor production of all top accounts and evaluate trends within your account portfolio
• Follow up on room block pickups, cut offs and VIP reservations
• Produce activity reports as requested by DOSM
• Participate in production of yearly marketing plan as it pertains to assigned market
• Attend weekly sales meeting and all other meetings where attendance is required
• Approach all encounters with guests and team members in a friendly, service-oriented manner
• Participate as a team player with other departments and demonstrate hospitable behavior as a role model for all other team members
• Comply with attendance rules and be available to work on a regular basis including “off-peak” business hours maintaining a 47.5-hour work week
• Preform any other job duties as assigned

Experience, Skills and Knowledge:

• High school or equivalent education required. Bachelor’s degree preferred.
• Minimum of 5 years of hotel sales experience
• Must have experience at a similar size and quality hotel
• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand
• English. Must possess computer skills including but not limited to use of Microsoft Word, Excel, and ISAC and/or CITY. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
• Advanced knowledge of hotel and competitive market
• Ability to execute appropriate action plans
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
• Leadership skills to motivate and develop staff and to ensure accomplishments of goals
• Able to set priorities, plan, organize, delegate and self-motivate
• Written communication skills to be concise, well organized, complete, and clear
• Ability to work effectively under time constraints and deadlines

Physical Requirements:

• Able to travel overnight and make outside sales calls
• Able to stand/walk often
• Able to lift/carry 20lbs

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person