753 service manager Jobs in Philadelphia, PA
Schulson Collective HQ - Philadelphia is Hiring a service manager Near Philadelphia, PA
Schulson Collective attracts restaurant goers from all walks of life, encompassing multiple different cuisines & dining experiences throughout its concepts. Across Center City Philadelphia, our restaurants offer cuisines ranging from Contemporary American & Pan-Asian to Japanese, Oyster Bar, Italian & more. We welcome you to apply to become part of a growing restaurant group & assist in providing top-of-the-line culinary experiences across Philadelphia.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
- Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
- Ensures standards for product quality and service are maintained at all times.
- Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
- Builds and maintains relationships with vendors.
- Monitors liquor costs and labor costs.
- Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
- Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
- Maintains organized employee files to ensure compliance.
Supervisory Responsibility
This position is directly responsible for leading hourly staff within assigned restaurant.
Physical Demands
The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.
Required Education and Experience
- Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
- 2 or more years of experience in Restaurant Management
- Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
- Knowledgeable of Microsoft Office products, DolceClock, Toast, and Resy
- Excellent written and verbal communication and problem-solving skills
- Must be able to work flexible hours and days. Must exhibit top-notch teamwork.
Job Summary
Full Time
$83k-111k (estimate)
05/24/2024
06/21/2024
The job skills required for service manager include Coaching, Problem Solving, Scheduling, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for service manager positions, which can be used as a reference in future career path planning. As a service manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary service manager. You can explore the career advancement for a service manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
