Position Overview:

We are currently seeking a dedicated and proactive Operations Associate to join our close-knit team. The Operations Associate will play a crucial role in supporting the day-to-day operations of our real estate business, ensuring seamless transactions, and maintaining the highest standards of service delivery to our valued clients.

Responsibilities:

1. Due Diligence Support and Onboarding New Communities: assist the acquisitions manager and asset manager in coordinating the due diligence and onboarding of new communities such as order third party reports, obtaining files from previous owners among other tasks.

1. Administrative Support: Provide comprehensive administrative assistance to the operations team, including managing correspondence, scheduling appointments, and maintaining organized records.

1. Property Management: Assist in the management of residential and commercial properties, including coordinating tenant inquiries, overseeing maintenance requests, and ensuring properties are well-maintained and compliant with regulations.

1. Transaction Coordination: Support transaction processes by coordinating documentation, liaising with clients, real estate agents, and attorneys, and ensuring timely completion of all necessary paperwork.

1. Financial Management: Assist in financial activities such as invoice processing, rent collection, expense tracking, and budget preparation, ensuring accuracy and compliance with financial policies.

1. Vendor Management: Facilitate relationships with vendors and contractors, obtaining quotes, overseeing work orders, and ensuring timely completion of projects while adhering to quality standards and budgetary constraints.

1. Data Management: Maintain comprehensive databases and systems to track property information, lease agreements, financial records, and other relevant data, ensuring accessibility and accuracy for informed decision-making.

1. Compliance: Stay informed about regulatory requirements and industry standards related to real estate operations, ensuring compliance with local, state, and federal regulations.

1. Customer Service: Provide excellent customer service to clients, tenants, and vendors, addressing inquiries and concerns promptly and professionally to maintain positive relationships.

Qualifications:

• Team player, self-starter, ability to work in a fast-paced environment, tech savvy, organized, problem solver, proactive.
• Previous experience in real estate operations, property management, or related roles is preferred.
• Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with clients, colleagues, and external stakeholders.
• Proficiency in Microsoft Office Suite and familiarity with property management software (e.g., Yardi, AppFolio) is advantageous.
• Detail-oriented mindset with a commitment to accuracy and quality in all work tasks.
• Ability to work independently as well as collaboratively in a team-oriented environment.