This is a high-volume, fast-paced, customer-facing position with responsibilities for processing vendor payments as well as commission and incentive payables transactions for our company as well as clients who outsource the accounting and payables function to our company. Direct interaction with our vendors and clients is an everyday activity for the Accounts Payable Specialist, so strong communication skills with a customer-centric approach is required. Position responsibilities also include processing Trade Payables invoices through our AP automation tool PaperSave and handling claims and cancellations payment processing on an a as needed basis. Success requires a very organized, detail-oriented, and focused individual to effectively juggle simultaneous demands and numerous special handling requirements.

Position also supports all other activities of the accounts payable function, serving as a backup to other Accounts Payable personnel, ensuring timely and accurate completion of regular processes and special assignments, ensures compliance with company policies, recommends, and assists with implementation of process improvements and best practices, interacts professionally with colleagues, Managers, Senior Leadership and all internal or external customers.

Job Responsibilities:

• Process weekly trade payable payments including both print check and ACH.
• Resolve payment disputes with vendors and research and insure invoices are paid timely.
• Process monthly Commission payments: work closely with other departments and teams to receive, review, and process Commission Payment files; obtain necessary disbursement approvals; print and mail checks and coversheets or process ACH payments as appropriate.
• Process scheduled and on-demand Incentive and Profit Share payments.
• Process claims and cancellation payments as needed on a weekly basis.
• Coordinate with other departments to investigate and resolve any disputes or discrepancies identified during payment processing.
• Research and respond to internal and external inquiries concerning Dealer or Agent account status.
• Identify and resolve errors and exceptions in daily processes; provide guidance and direction to AP staff around handling of exceptions, work with other departments as necessary to address root causes.
• Assist with management of vendor relationships, work with vendors to establish discounts and beneficial payment terms.
• Build effective relationships with internal and external customers. Communicate effectively with all customers, advocate customer needs and initiate resolution.
• Ensure accuracy of invoice coding, vendor payments, and compliance with internal controls
• Process check Stop Payments and Void requests daily; ensure that returned voided checks are recorded and processed timely.
• Provide back up and coverage to AP Supervisor, Specialists, Team Lead, and Manager, including management of the Accounts Payable mailbox.
• Maintain a culture of high customer service.
• Assist in month end closing as required.
• Assist with other projects as needed.
• Performs other related work as necessary.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

About Safe-Guard Products International:

Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.