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Service Manager
Ryan Fireprotection Cincinnati, OH
$109k-139k (estimate)
Full Time | Specialty Trade in Construction 3 Months Ago
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Ryan Fireprotection is Hiring a Service Manager Near Cincinnati, OH

Cincinnati Dayton Fire Protection
Service Manager
Note: Cincinnati Dayton Fire Protection is a sister Company to Ryan Fireprotection
Overview:
This position is responsible for ensuring all fire sprinkler work is performed to the highest possible standard, executed efficiently, effectively, and code compliant
Key Responsibilities
  • Oversee day to day labor for Valparaiso Division including Contract, Service and Inspection fitters.
  • Maximize productivity of field staff while simultaneously keeping morale at an optimal level.
  • Support and train Inspection Team personnel including Inspectors, Inside Sales and Office Manager.
  • Implement and enforce all training and safety requirements for field personnel
  • Attend and assist Operations Manager with monthly projections for Contract work.
  • Review all projects completed below projected margins with Salesman and Project Manager
  • Directly Project Manage all service calls and certain service, repair and maintenance projects.
  • Manage Weekly Labor Projections and Placement
  • Order and manage all tool and rental equipment needs required to complete service projects and inspections.
  • Support PMs with kick-off and site visits as needed
  • Review unbilled work orders weekly with Project Managers and Account Managers
  • Manage equipment and material stock as directed by Operations Manager
  • Resolve customer complaints and report to Branch Manager
  • Answer emergency service calls and dispatch technicians as necessary
  • Manage on-call technician calendar
Important Skills
Strong leader, motivator and communicator, with the ability to multi-task, problem solve and make decisions. Extensive knowledge in NFPA 13 and NFPA 25 required

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$109k-139k (estimate)

POST DATE

02/26/2024

EXPIRATION DATE

04/27/2024

WEBSITE

ryanfp.com

HEADQUARTERS

FORT WAYNE, IN

SIZE

200 - 500

FOUNDED

1989

TYPE

Private

CEO

DAN RYAN

REVENUE

$5M - $10M

INDUSTRY

Specialty Trade in Construction

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About Ryan Fireprotection

Ryan Fireprotection offers design, installation, inspection, testing, maintenance and emergency services to the fire protection systems.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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