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Customer Service Representative
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Full Time | Banking 11 Months Ago
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Royal Business Bank is Hiring a Customer Service Representative Near Brooklyn, NY

JOB SUMMARY

Under supervision and following established policies and procedures, provides excellent customer service by efficiently and accurately processing all transactions. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.

DUTIES

  • Receive checks and cash for deposit; verify amounts and examine checks for endorsement and any errors.
  • Enter deposits and issue receipts.
  • Cash checks and pay out money upon verification of signatures and customer balances.
  • Place holds on accounts for uncollected funds.
  • Sell Cashier’s checks and other monetary instruments.
  • Process Loan payments.
  • Process outgoing wire.
  • Process return items.
  • Notify customers of incoming wires.
  • Properly handle Safe Deposit customer.
  • Assist with daily call-backs.
  • Performs other duties as assigned.

QUALIFICATIONS

EDUCATION: High school diploma or equivalent.
EXPERIENCE: Cash handling, customer service, general office experience helpful.

SKILLS/ABILIIES

  • PC literate
  • typing
  • Proficient in math
  • Organized and detail-oriented
  • Strong communication skills
  • Bilingual may be required

WHY WORK FOR US?

Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, and Chicago. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Disability insurance

Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website www.royalbusinessbankusa.com. Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: $35,360.00 - $39,520.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Language:

  • Mandarin (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$38k-48k (estimate)

POST DATE

06/17/2023

EXPIRATION DATE

05/18/2024

WEBSITE

royalbusinessbankusa.com

HEADQUARTERS

TORRANCE, CA

SIZE

200 - 500

FOUNDED

2008

CEO

VINCENT LIU

REVENUE

$50M - $200M

INDUSTRY

Banking

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About Royal Business Bank

At Royal Business Bank, our well-qualified bankers and lenders serve the needs of clients engaged in commerce including international trade. With significant business banking experience in the Los Angeles market, our client management team is enhanced by a highly respected local board of directors who are well-known in the Chinese-American business community.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.