JOB DETAILS

CUSTOMER SERVICE REPRESENTATIVE

Must be 18 years or older.

DOMINO'S PIZZA - ABOUT THE JOB

Did you know that 90% of all Domino's Pizza franchisees started working in a store? We are committed to promoting from within. Many of our team members began their careers as Customer Service Reps and today are successful business owners. From CSR to Management, General Manager to Supervisor, Supervisor to Director of Operations or Franchise Owners, our stores offer a world of opportunity!

We are searching for qualified customer service reps with personality and people skills. We are growing so fast it is hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it is your hobby, main-gig, or supplemental job, drop us a line. We are bound to have just the thing for you.

JOB REQUIREMENTS:

To apply for a Customer Service position at Domino's Pizza, you must be at least 18 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast-paced team environment. The most important skills required to be a successful CSR are a great demeanor, attention to detail and the ability to multi-task. No prior restaurant experience is necessary. CSRs work in the lunch, evening and late-night dayparts. Candidates for this position must have a flexible schedule but may be able to work part time, as few as two days a week or as many as six days a week, depending on desire, availability and need. Weekend hours may be required. This position may lead to management opportunities for the right candidate.

JOB DUTIES

· Clean Equipment and Facility Daily

· Work to a Schedule

· Perfect Image and adherence to standards

· Great Customer Service

· Attendance & punctuality

· Store cleanliness

· Ability to comprehend and give correct written instructions

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Ability to enter information into digital systems using a computer keyboard or touch screen

BENEFITS

· Systematic Training and Potential Management Development

· Flexible Schedule

· Meal Discounts

· Group Health Insurance (eligibility requirements)

WORK CONDITIONS

· Exposure to:

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

· Sudden changes in temperature in work area and while outside

· Fumes from food odors

· Exposure to cornmeal dust

· Cramped quarters including walk-in cooler

· Hot surfaces/tools from oven up to 500 degrees or higher

· Sharp edges and moving mechanical parts

· PHYSICAL REQUIREMENTS including, but not limited to the following:

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

· Depth perception

· Ability to differentiate between hot and cold surfaces

· Standing: Most tasks are performed from a standing position

· Walking short distances for short durations

· Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team members Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. Cases are usually lifted from floor and stacked onto shelves up to 72" high

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.