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Customer Service Associate (Family Entertainment)
$37k-45k (estimate)
Part Time 2 Months Ago
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Round One Entertainment Inc. is Hiring a Customer Service Associate (Family Entertainment) Near Albuquerque, NM

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Round One Entertainment is looking to hire Customer Service Associates for our Amusement, Bowling, Cleaning and Food & Beverage departments.

Please note you must be at least 18 with a High School Diploma or GED to apply.

Open availability, especially nights and weekends, is preferred.

We require staff that handle and serve alcohol be at least 21

Essential Duties:

  • Assist guests at counter and game/bowling floor.
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Conducts lost and found the procedure in accordance with company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Complies and maintains the confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Qualifications:

  • High School diploma.
  • (Preferred) One to two years experience in hospitality, restaurant, or retail environment.

Work Environment:

  • While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
  • The noise level in the work environment is usually loud.

Physical Demands:

  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.

Benefits:

  • 1 hour of time play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 20 per week

Benefits:

  • Employee discount

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Application Question(s):

  • Are you at least 18 years of age and hold a Highschool diploma or GED?

Education:

  • High school or equivalent (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Ability to Relocate:

  • Albuquerque, NM 87110: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$37k-45k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

07/27/2024

WEBSITE

round1usa.com

HEADQUARTERS

RIVERTON, WA

SIZE

200 - 500

FOUNDED

2009

REVENUE

<$5M

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The following is the career advancement route for Customer Service Associate (Family Entertainment) positions, which can be used as a reference in future career path planning. As a Customer Service Associate (Family Entertainment), it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate (Family Entertainment). You can explore the career advancement for a Customer Service Associate (Family Entertainment) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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