Job Overview: The People Operations Coordinator reports to the Human Resources Manager and is responsible for providing administrative support to the HR department, assisting with various HR functions, and ensuring compliance with HR policies and procedures. This role plays a pivotal part in maintaining organized HR records and facilitating effective communication between HR and employees.

Key Responsibilities:

1. HR Record Keeping: Maintain and update employee records, both physical and digital, ensuring accuracy, confidentiality, and compliance with data protection regulations.

2. Onboarding and Offboarding: Handle administrative tasks related to employee onboarding and separations.

3. Employee Benefits: Support and assist employees with benefit inquiries and enrollment, including health insurance, retirement plans and other benefits.

4. Payroll Support: Collaborate with the payroll department to ensure proper documentation is received for payroll and HRIS changes.

5. Recruitment Assistance: Assist in the recruitment process by scheduling interviews.

6. Compliance: Assist with compliance reporting and audits, helping ensure HR practices and procedures adhere to relevant labor laws and regulations.

7. Training and Development: Maintain training records and monitor training completion.

8. Employee Relations: Handle basic employee inquiries and concerns, escalating more complex issues to the HR Manager as necessary.

9. Documentation and Reporting: Prepare HR-related reports, presentations, and documents as requested by HR management or other departments.

10. HR Communication: Assist in the distribution of HR policies, notices, and updates to employees. Promote HR initiatives and events.

11. HR Software and Systems: Utilize HR software and systems for data entry, reporting, and record-keeping. Ensure data accuracy and troubleshoot system issues.

Key Qualifications:

1. Organizational Skills: Strong organizational skills to manage HR records, documents, and tasks effectively.

2. Communication: Excellent written and verbal communication skills to interact with employees, management, and external partners.

3. Attention to Detail: A high level of accuracy in handling HR documents and data is essential.

4. Confidentiality: Demonstrated ability to maintain the confidentiality of sensitive HR information.

5. Teamwork: Ability to collaborate effectively with HR colleagues and other departments.

6. Adaptability: Flexibility to handle diverse HR tasks and adapt to changing priorities.

7. Computer Proficiency: Familiarity with HR software, Microsoft Office applications, and HRIS (Human Resources Information System) is a plus.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

• Prior experience in HR operations or a similar role is advantageous.

• Knowledge of HR policies, procedures, and employment laws is beneficial.