Are you a customer service dynamo looking to take your career to the next level? Our client in Escondido is on the lookout for a top-tier individual with a knack for providing exceptional customer experiences. If you're passionate about delivering top-notch service and thrive in a fast-paced environment, then this role is perfect for you!Key Responsibilities:Engage with customers via phone, email, and in-person interactions, addressing inquiries and resolving concerns promptly and professionally.Cultivate strong customer relationships by providing accurate information, guidance, and support tailored to their needs.Process orders, returns, and exchanges efficiently, ensuring accuracy and compliance with company policies.Collaborate closely with internal teams to relay customer feedback and contribute to continuous improvement efforts.Maintain detailed records of customer interactions and transactions, ensuring accuracy and confidentiality.Proactively identify opportunities to enhance the customer experience and contribute to overall team success.