Job Title: Contract Customer Service Representative - Plumbing & HVAC SupportLocation: El Cajon, San DiegoStart Date: Next WeekAbout Us:We are a leading staffing agency dedicated to connecting top talent with premier companies across various industries. Currently, we are seeking a dynamic Customer Service Representative to support a reputable Plumbing and HVAC company based in the El Cajon area of San Diego. This contract role offers a fantastic opportunity for individuals seeking employment in a fast-paced and dynamic environment.Position Overview:As a Customer Service Representative, you will play a vital role in providing exceptional support to customers of our client's Plumbing and HVAC services. Your primary responsibilities will include answering inquiries, scheduling appointments, managing customer accounts, and ensuring customer satisfaction. This position requires excellent communication skills, a strong attention to detail, and the ability to thrive in a fast-paced environment.Key Responsibilities:Answer incoming calls and respond to customer inquiries promptly and professionally.Schedule service appointments for plumbing and HVAC repairs and installations.Manage customer accounts, including updating contact information and processing payments.Provide knowledgeable assistance to customers regarding products and services offered.Ensure customer satisfaction by addressing any concerns or issues promptly and effectively.Collaborate with the service team to coordinate appointments and ensure timely service delivery.