The Robert Half Healthcare Practice is working with a notable healthcare organization to add a Spanish Speaking Bilingual Medical Customer Service Representative to join their team in a hybrid environment. This position offers 2 days per week remote! This candidate must be fluent in both Spanish and English and have exceptional customer service skills and a high attention to detail.Schedule: Monday - Friday 8am-5pmMon-Thurs are in office2 days are remote: Fridays are always remote from home one more rotating day per week remote from homeResponsibilities for the position include the following: Provide exceptional customer service to patients, healthcare providers, and other stakeholders in a respectful and professional manner.Uphold all HIPAA regulations and maintain patient confidentiality.Adapt to changing priorities and deadlines in a fast-paced environment.Process insurance claims and address billing inquiries.Verify patient information and update demographic records.Order and manage medical supplies and equipment.Prepare reports and documentation as required.