Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

Duties:
- Answer incoming calls, emails and messages and respond to customer inquiries in a professional and timely manner
- Provide accurate information about our products and services
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Perform administrative tasks such as data entry, invoicing, order processing, and fulfillment oversight
- Communicate effectively with customers, both verbally and in writing
- Analyze customer needs and recommend appropriate solutions or products
- Upsell products or services to maximize sales opportunities

Requirements:
- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both written and verbal
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Comfortable making outbound calls for follow-ups or upselling purposes
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills and the ability to handle difficult situations with professionalism

- Team player and highly collaborative

We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply today!

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 35 per week

Benefits:

• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Vista, CA 92081: Relocate before starting work (Required)

Work Location: In person