Customer Service Representative - TalentZok

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.

Immediate opening for a Customer Service Representative in Vista, CA who possesses:

• Customer service experience is a plus
• Computer literacy required
• Bilingual is a plus 

Email resumes to tness@talentzok.com or call 858.258.6501 

FULL DESCRIPTION : 

The selected candidate will be responsible for: 

• Manage large amounts of incoming phone calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers 

The selected candidate will also possess: 

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Salary: $20/hr
For immediate and confidential consideration, please email your resume to tness@talentzok.com or call 858.258.6501. More information can be found at www.talentzok.com