Property Manager - Affordable

Job Type

Full-time, salaried exempt

Full Job Description

Property Manager - Affordable

RHM is a multifamily property management and real estate development company in Cleveland, Ohio, specializing in both market rate and affordable housing. We are one of Cleveland’s largest third-party management firms. Our goal is to develop strong and reliable relationships with owners, partners, and employees, which has been the key to our growth and success.

SUMMARY

The Affordable Property Manager is accountable for all day-to-day property operations, overseeing and enhancing the value of the apartment complex. The Affordable Property Manager must embrace the concepts of leadership, group responsibility and servant leadership.

RESPONSIBILITIES

• Financial responsibilities including goals, collections, maintaining & submitting records of transactions, prepare annual budgets, income projections accurately and timely, ensure late fees & check charges are collected, AP invoice submission to corporate and petty cash
• Leasing responsibilities are not limited to ensuring site is at fullest capacity, marketing strategies, confirm leasing strategies are effective for closing and models, market ready apartments and grounds are walked and acceptable
• Maintenance service requests must be entered in Yardi, recorded, communicated to maintenance staff, monitored, and certify they are properly completed
• Maintenance scheduling as needed with Maintenance Supervisor
• Monitor and analyze traffic logs, conversion ratios, budget and renewal information
• Vendor and contractor communications (scheduling, billing, relations and certificates of insurance)
• Administrative functions are not limited to maintaining accuracy of resident files, leasing documents together with Yardi entry confirmation and payroll hours approval
• Emergency/Safety team lead for community with staff and residents to minimize liabilities
• Resident retention relations including phone or in person visits dealing with concerns, requests, follow up, functions, newsletters, and notices
• Consistently use successful techniques to secure efficiency of staff through ongoing daily and weekly staff meetings, training, instruction, counseling and leadership
• Ability to administer action plans, provide support and encouragement to staff, lead by example, and ensure personnel processes are handled timely (evaluations, salary reviews, time sheets, etc.)
• Process initial income certifications, annual income certifications, interim re-certifications
• Maintain EIV master binder, EIV compliance, and some support with regulatory reporting
• Other duties as assigned

REQUIREMENTS

• Experience in Affordable Housing, Section 8, and LIHTC, including affordable policies and procedures, regulatory reporting, tenant relation and retention
• College degree and CAM/ARM preferred or 2 years prior experience with Leasing or Asst. Property Manager (will consider 3 years exp. as Supervisor in customer related field
• Achieve Fair Housing certification prior to interaction with prospects or residents
• Competence in PC skills (Word, Outlook, Excel and Yardi preferred)
• Regular schedule Monday through Friday with the ability to work weekends or evenings as necessary
• Must embody RHM’s core values of: Integrity, Will-to-Win, Be a Good Person, Driven, Accountable, and Teamwork

BENEFITS

• Eligibility of medical, dental and vision coverage; disability insurance; life insurance after 60 days; and 401k participation after 1 year
• Paid time off; holidays, PTO after 90 days

Schedule: Full-time, Monday - Friday

Ability to commute/relocate:

• Reliably commute or planning to relocate before starting work
• US work authorization (Required)

Work Location: One location

Job Type: Full-time

Pay: $53,000.00 - $56,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Supervising: 3 years (Required)
• Affordable: 3 years (Required)
• Property management: 3 years (Required)
• Property leasing: 3 years (Required)
• LIHTC: 2 years (Preferred)
• Yardi: 2 years (Preferred)
• Section 8: 3 years (Required)
• EIV: 3 years (Required)

Work Location: In person